Job Description

Job Overview

We are seeking a friendly and organized Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service in a professional environment. This role is essential in ensuring smooth office operations and maintaining a welcoming atmosphere. Experience in a physio clinic setting and with JANE system is preferred.

Responsibilities

Greet and assist clients and visitors with a warm and welcoming demeanor. Answer phone calls promptly, demonstrating excellent phone etiquette while providing information or directing calls as necessary. Perform data entry tasks accurately, maintaining up-to-date client records and appointment schedules. Handle customer inquiries and provide effective customer support to enhance client satisfaction. Assist with administrative tasks such as filing, proofreading documents, and managing office supplies. Maintain an organized reception area, ensuring it is tidy and presentable at all times. Collaborate with other staff members to ensure efficient office operations.

Requirements

Proven experience in a receptionist or clerical role is preferred, especially in a physio office setting. JANE experience is preferred Strong organizational skills with the ability to manage multiple tasks efficiently. Excellent customer service skills, demonstrating professionalism and courtesy at all times. Proficiency in computer systems and software applications relevant to office management. Attention to detail for accurate data entry and proofreading tasks. Ability to communicate effectively both verbally and in writing. A positive attitude with a willingness to learn and adapt in a dynamic environment.
Join our team as a Receptionist where your contributions will be valued, and you will play a crucial role in creating a positive experience for our clients!

Job Type: Part-time

Pay: $18.50 per hour

Experience:

Phone etiquette: 1 year (preferred) Front desk: 1 year (required) Customer service: 1 year (required) Jane App: 1 year (required)
Work Location: In person