Job Description

Are you a driven, strategic leader with a passion for aesthetics, performance, and patient-centered care? We are looking for a Clinic Director to lead the daily operations, commercial performance, and team development of our high-performing aesthetic clinic.

In this role, you'll play a pivotal part in driving revenue growth, elevating patient experience, and fostering a culture of excellence--while ensuring every touchpoint aligns with our premium service standards. If you thrive in a fast-paced environment where leadership, business acumen, and clinical insight intersect, we want to hear from you.



This is a full-time position, ideal for someone who thrives in a collaborative, fast-paced, and results-oriented environment.

COMMERCIAL EXCELLENCE

Owns and execute the strategic annual growth plan

for the clinic, ensuring alignment with regional and national objectives while identifying growth opportunities to drive revenue and volume. Including but not limited to - revenue forecasting, treatment mix optimization, and execution of patient acquisition and retention initiatives.

Drives topline growth

by leading sales-focused initiatives across injectables, energy-based devices and skincare to drive monthly, quarterly objectives. Lead forecasting, treatment mix optimization, and patient acquisition/retention campaigns

Analyze

business performance metrics and patient insights to implement data-driven strategies that improve conversion and treatment uptake.

Partner

with providers and consultantsto ensure commercial messaging is effectively integrated into the consultation process to maximize treatment plans.

Conduct

regular performance huddles to align team focus, track KPIs, and drive patient reactivationsBuilds and maintains a high-performance culture, engaging teams in goal setting, daily business reviews, and individual performance conversations.

Ensure

promotional strategies are executed locally in coordination with national marketing efforts

PATIENT EXPERIENCE

Champions

the Elevate360 consultation philosophyand ensures it is consistently applied across the clinic to deliver medically sound, individualized treatment plans

Confidently conduct

consultations, including skin analysis, treatment planning, and coaching team members to uphold the same high standard.

Lead

with a patient-first mindset, ensuring every step of the journey reflects our premium service standards.

Deliver

top-tier service that fosters long-term patient loyalty and satisfaction

TEAM & TALENT LEADERSHIP

Lead, support, and inspire

a multidisciplinary team to deliver exceptional patient experiences and commercial results.

Coordinate and delegate

tasks efficiently to maximize team productivity and effectiveness.

Plan and execute

employee training sessions in collaboration with the Regional Director.

Manage

ongoing performance reviews, development planning, and employee engagement.

Lead

weekly team meetings to ensure alignment, motivation, and operational clarity.

Monitor and coach

team on our brand standards and ensure marketing efforts are effective and aligned with corporate messaging

OPERATIONAL OPTIMIZATION

Oversee

clinic operations including scheduling, inventory, invoicing, and facility maintenance.

Organize and lead

clinic events and patient education evenings.

Resolve

patient concerns professionally and proactively and recommend solutions for service improvement.

EDUCATION & EXPERIENCE

3+ years of proven experience in clinic management, medical aesthetics, retail leadership, or a related field. Demonstrated success in leading high-performing teams and driving commercial growth in a fast-paced, service-driven environment. Experience with sales forecasting, performance management, and implementation of growth initiatives. Hands-on experience conducting patient consultations and understanding treatment planning in medical aesthetics or skincare. Previous exposure to healthcare, cosmetics, dermatology, or wellness environments considered an asset. Bachelor's degree in business administration, healthcare management, aesthetics, or a related field.

SKILLS & COMPETENCIES

Strong leadership and people management skills, with a focus on coaching, engagement, and accountability. A passion for staying current with evolving technologies, trends, and patient expectations is considered an asset. Business acumen with the ability to analyze KPIs, patient insights, and revenue metrics to drive informed decisions. Exceptional communication and interpersonal skills, with the ability to foster collaboration across medical and non-medical teams. Patient-first mindset, with a passion for delivering premium, personalized service. Comfortable using practice management systems, CRM tools, and Microsoft Office Suite (Excel, PowerPoint, Word, Outlook). Highly organized and adaptable, able to prioritize effectively in a dynamic, multi-faceted environment. Strategic thinker with a hands-on approach to problem solving and continuous improvement. Strong understanding of operational processes including scheduling, inventory, invoicing, and compliance protocols

.

Proficiency in English is essential for this position, as all communication with clients and colleagues is conducted exclusively in English.

Our core values -

We

care

about our employees. We

innovate

to succeed. We

dare

to be different. We

empower

each other to rise.

Only selected candidates will be contacted for an interview. Dermapure is proud to offer equal opportunities to all candidates.