Job Description

Clinic Administrative Support

BC Centre for Disease Control

Vancouver, BC

Are you efficient and organized, with strong attention to detail? Help our clinic run effectively, so we can in turn provide the Support our clinic staff so we can in turn provide the best possible. The Clinic Administrative Support performs a variety of administrative support functions such as word processing, composing and signing correspondence, typing medical and legal reports and documents from notes and/or recording devices, and answering general inquiries related to programs and policies.

What you\xe2\x80\x99ll do

• Input client information, maintain registers, assign file numbers, updating manuals, and prepare medical, legal, and other reports, charts, tables, letters, presentation material and newsletters. Prepare and distribute meeting minutes. Distribute documents and files as requested.
• Gather and compile information such as client information statistics. Set up and maintain numeric, alphabetical, and subject filing systems, indexing files, and materials to be filed and conduct file searches. Reply to routine correspondence.
• Operate a multi-line switchboard or phone, and direct calls, receive and relay messages, and receive and direct visitors.
• Answer general inquiries.
• Receive, sort and distribute incoming and outgoing mail, faxes, internal correspondence, and courier documents. Sign for receipt of packages and shipments.
• Assist with client intake by obtaining information, completing documentation, and summarizing information. Schedule and confirm clients, send out appointment reminders, and establish and maintain clinic flow.
• Receive, record, check, and balance financial transactions including receiving payments and issuing receipts.
• Place purchase orders, receive supplies, check invoices against orders and goods received, store and distribute supplies.

What you bring

Qualifications

• Post-secondary graduation from a recognized business or secretarial program supplemented by a course in medical and or scientific terminology or a relevant combination of education and training.
• Three (3) years administrative experience in a medical / scientific environment.
• An understanding of department terminology (medical, scientific, research or information technology).
• Computer literacy with software programs for word-processing, presentation, spreadsheets, databases, browsers and e-mail.

You will also have

• Demonstrated problem solving, customer service, sound judgment, organization and strong interpersonal skills.
• An ability to type at least 50 words per minute.
• A demonstrated ability to interact with BCCDC staff, university faculty, health officials, contractors and the general public. Effective oral and written English communication skills.
• A high degree of accuracy, attention to detail and independent error checking.
• Ability to prioritize projects to meet deadlines.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC\'s Declaration on the Rights of Indigenous Peoples Act (2019).
• Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That\xe2\x80\x99s why we\xe2\x80\x99re focused on your care too \xe2\x80\x93 offering health, wellness, development programs to support you \xe2\x80\x93 at work and at home.

• Join one of BC\xe2\x80\x99s largest employers with province-wide programs, services and operations \xe2\x80\x93 offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San\xe2\x80\x99yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Temporary, Full-Time (until August 9th 2024)
Wage: $21.74 - $23.99/hour

Location: 655 West 12th Avenue, Vancouver BC, V5Z 4R4
Applications will be accepted until position is filled.
Hours of Work: Monday \xe2\x80\x93 Friday, 0800 \xe2\x80\x93 1600/0830 - 1630
Requisition # 146863E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

The (BCCDC) is dedicated to preventing and controlling communicable diseases and promoting environmental health for the province of BC.

BCCDC is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority ( ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people \xe2\x80\x93 Be compassionate \xe2\x80\x93 Dare to innovate \xe2\x80\x93 Cultivate partnerships \xe2\x80\x93 Serve with purpose. Learn more about PHSA and our programs:

PHSA and BCCDC are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments\xe2\x80\x99 unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey\xe2\x80\x94one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at

Please note the internal job posting will no longer be accessible after the expiry date of June 14, 2023. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday \xe2\x80\x93 Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.
Labor Agreement Community Subsector
Requisition # 146863E-2400275
Work Site 655 West 12th Avenue, Vancouver, V5Z 4R4
Job Type Temporary, Full-Time
Temporary Duration Until return of incumbent
Salary/Rate $21.74 - $23.99 / Hour
FTE 1.00
Hours of Work 8:00-16:00/8:30-16:30
Work Days Mon, Tue, Wed, Thu, Fri
Expiry Date 25-Aug-2023

Provincial Health Services Authority