Date Posted: 08/26/2025
Req ID: 43167
Faculty/Division: Faculty of Applied Science & Engineering
Department: Faculty IT Office
Campus: St. George (Downtown Toronto)
Position Number: 00058099
Description:
About us:
The Faculty of Applied Science & Engineering is a world-renowned community of researchers and students dedicated to solving some of the world's most pressing challenges through collaborative and multidisciplinary research and experiential education. Through rigorous technical training, and unparalleled extracurricular and professional experience opportunities, we prepare the next generation of engineering leaders and change makers to unlock the future's boundless potential.
The Faculty's Information Technology team works together to support a dedicated and diverse group of academic and administrative professionals who exemplify excellence in their fields.
Your opportunity:
Reporting to the Manager, Client Services, the Client Technology Support Specialist (IT & AV) will provide senior technical expertise responsible for IT service operations stewardship through planning, implementation, and ongoing support.
The incumbent will help cultivate and build positive relationships with staff and departments, working closely with peers, technical teams, and clients to lead and drive sustainable modernization paths for the delivery of high caliber IT solutions and secure computing, focusing on lifecycle management, maintenance, data analytics, and IT service maturity. The incumbent will oversee all aspects of service delivery, including resolving complex issues, major incidents, and provide exemplary hands-on technical support.
Your responsibilities will include:
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