Job Description

Client Services Technologist

Full-Time Support Staff

Reporting to the Manager, Client Services, the Client Services Technologist plays a key role in supporting end-user technology across the institution. This includes responding to service requests, resolving technical issues, and providing guidance to Help Desk staff where needed. The role also supports account provisioning, software deployment, and hardware recommendations and contributes to ongoing service improvements through documentation, training, and collaboration. The Technologist helps maintain secure and up-to-date workstations, supports classroom and event technology, and ensures the consistent operation of AV and conferencing tools. The Technologist will also provide backup support for AV services, helping to maintain continuity across academic and administrative settings.

The successful candidate will hold a two-year community college diploma, specializing in computer technology with two to three years of relevant IT experience, and proven experience in supporting computer hardware, software, and related technologies.

A comprehensive group benefits and pension plan is offered, as well as a tuition subsidy for eligible dependents.

Please submit your letter of application and resume in a single document, via email to careers@nipissingu.ca by 4:00 p.m., October 15, 2025.

Hiring is subject to final budgetary approval. In accordance with Article 12.05 (b) of the OPSEU Full-Time Support Staff Collective Agreement and OPSEU Part-Time Staff Collective Agreement first consideration is given to those internal applicants. The search committee would like to thank all applications for their interest in Nipissing University. Please note that only those candidates invited for an interview will be contacted.

Nipissing University is committed to employment equity and strongly encourages applications, which may include self-identification in a cover letter from Indigenous peoples, women, persons with disabilities, persons who identify as 2SLGBTQI+ and racialized minorities.

Nipissing University must gather information from applicants to determine eligibility to work in Canada. Please include a statement in your application to identify whether you are a Canadian Citizen, Permanent Resident or are otherwise legally eligible to work in Canada. The search committee would like to thank all applicants for their interest in Nipissing University.

Nipissing University will provide accommodation to ensure barrier-free employment in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. You can request accommodation at any stage of the hiring process. If you require an accommodation please contact Human Resources at access@nipissingu.ca.

Job Type: Full-time

Pay: From $30.45 per hour

Expected hours: 35 per week

Benefits:

Company pension Dental care Employee assistance program Extended health care Life insurance Tuition reimbursement Vision care
Work Location: In person