Client Services Representative

London, ON, CA, Canada

Job Description

Siskinds LLP is a leading law firm located in Southwestern Ontario. We are a team of over 240 lawyers and business professionals covering personal legal services, business law, personal injury law, and class actions law as well as over 25 specialized practice areas. We help clients make the right legal choices, manage their legal affairs, and resolve complicated matters. Our culture and working style strive to make our clients' experiences comfortable, reassuring, and productive while delivering excellence in the services we provide.



Client Services Representative - Full-time (12-Month Contract)

What are you looking for?

Be part of a cohesive team that promotes collaboration and teamwork Work in a technologically advanced environment with exposure to many specialized computer applications Competitive compensation and benefits Strength of a big firm with the culture of a small firm Subsidized downtown parking Working within a state-of-the-art building

Who are we looking for?

We are currently seeking a confident and amiable individual with some basic experience working with people to assist internal colleagues and external clients with a range of support services. The primary task within this position is to answer phone calls received by Siskinds. This opportunity exists at our head office in London, Ontario.



We are looking for a customer service enthusiast who:



Has 1-2 years of client service (or related) experience Possesses strong and efficient communication skills Is computer literate; excellent at using the Microsoft suite and learning new programs Demonstrates a high level of organization and time management abilities Presents a professional dress and manner Possesses a Secondary School Diploma

Responsibilities:



Answering a multi-line phone system Reception duties (at times): greeting clients/staff, keeping reception area tidy, receiving/tracking mail Performing and documenting intake calls and conflict searches Assisting any and all departments with clerical duties and special projects as needed

Personal qualities are as important as professional qualifications when working with this team. You must be a team-player, reliable, empathetic to the situations of others, and able to maintain a positive outlook. Interacting with all levels of the firm, you possess a high level of tact and integrity when dealing with exposure to confidential information. You have the ability to multi-task through multiple interruptions in our fast-paced practice but maintain self-motivation during off-peak times.

Please submit your resume by clicking "Apply" within the posting on our Careers page. Deadline for submissions is Monday, February 2, 2026.

For candidates selected to move forward our first step is a 10-15 minute intro call to learn more about your experience and explore a mutual fit.

We are a truly cohesive team, and as such, being a team player as well as having a strong technical ability and positive attitude will make you a top runner, and ideally our chosen candidate.

Our comprehensive in-house training and ongoing support is of the highest level. We offer competitive compensation and benefits.

Expected Salary:

$39,400 to $40,800. Compensation will be based on experience and qualifications.



Siskinds is an equal opportunity employer and will work with and accommodate persons with disabilities throughout the entire recruitment, selection, and on-boarding process. To learn more about us, please visit our website at www.siskinds.com.

To comply with recent legislative changes, we will be reaching out to all individuals we have interviewed by phone or email.



Contact Information:



Siskinds, London Head Office Attention:

Human Resources, 275 Dundas Street, Unit 1 London Ontario N6A 3V8

Email:

humanresources@siskinds.com



Excellence - Integrity - Leadership - Collegiality - Inclusion

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Job Detail

  • Job Id
    JD3433898
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    London, ON, CA, Canada
  • Education
    Not mentioned