Job Description

We are seeking a dedicated and organized Customer Service Representative to join our client's team! This role is responsible for providing exceptional service to internal and external stakeholders, maintaining high service standards, and managing inquiries from start to finish.
Responsibilities:
- Review training materials, including press releases and internal documentation, to ensure clear and effective communication with securityholders
- Handle inbound calls and promptly return voicemails
- Accurately maintain detailed call records and logs
- Prepare and submit weekly and monthly reports
- Perform other administrative tasks as required
Qualifications:
- Proven ability to multitask and adapt quickly in a fast-paced, dynamic environment
- Strong verbal and written communication skills
- Professional phone etiquette with a customer-focused approach
- Previous experience working in a call centre or customer service settingTo apply, please forward an updated resume directly to Patricia Flores at patricia.flores@quantum.ca.
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Services de Gestion Quantum Ltxc3xa9e
Founded in 1968 in Montrxc3xa9al, Quantum has established a strong reputation as the full-service human resource partner of choice for providing unique and effective recruitment solutions that meet our clients complex staffing needs. Our unwavering...