Job Description

Our client, a leader in the healthcare industry, is seeking a Client Service Representative to join their team. As a Client Service Representative, you will be part of the Customer Support team supporting patient care initiatives. The ideal candidate will have strong organizational skills, excellent communication abilities, and a proactive approach which will align successfully in the organization.
Job Title: Client Service Representative- Bi-lingual in English/Spanish
Location:?Bedford, Nova Scotia- DO NOT APPLY IF YOU DO NOT LIVE LOCAL
Pay Range: $17 per hour
What's the Job?

• Contact patients via phone to check-in on their therapy status and assist with ordering supplies.
• Handle inbound customer orders for medical supplies and address inquiries regarding products and services.
• Provide first line technical and clinical assistance, escalating issues as necessary.
• Document all customer interactions and maintain accurate client account records.
• Foster strong customer relationships through effective communication and follow-up.

What's Needed?

• Minimum 2 years of experience in a customer support environment.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Excellent written and verbal communication skills.
• Ability to work autonomously and collaboratively within a team.
• Proficiency in Microsoft Office Suite and web browsers.

What's in it for me?

• Opportunity to work in a dynamic and supportive team environment.
• Gain valuable experience in the healthcare industry.
• Develop your customer service and problem-solving skills.
• Engage with a diverse range of clients and patients.
• Be part of a company that values passion and capability.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: ?Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup? (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells -?creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.