Job Description

SPAR Canada, a global leader in retail merchandising is growing! We are hiring a Client Services Manager to work in our Vaughan office on a hybrid work schedule. As a strong client service lead in building day-to-day relationships, you will support one our largest CPG clients. To be successful, you must be organized, deadline-driven, adept in excel, have an understanding of retail and able to multi task. Your experience will include project management, customer service, and strong administration skills. You will provide support to our client including execution information, client metrics, data collection, and review analysis.

SPAR Canada offers best in class service to our clients and works with brands and retailers to increase sales, grow profits and drive efficiency.

WHAT WE OFFER:

• Great team environment
• Hybrid role
• Competitive pay
• Comprehensive benefits package
• Medical, Dental, Vision
• AD&D, Long Term Disability
• 3 weeks\' paid vacation

RESPONSIBILITIES:

Perform client service management functions specific to multiple retail clients. Focus on customer relationship building/interaction, merchandising program implementation and feedback. You will need to be a direct and decisive manager, who is very detail-oriented with a keen analytical ability and exceptional administrative skills. Well-honed organization, problem-solving and time management skills are a must. Position reports to Vice President.

POSITION REQUIREMENTS:

• Consultative client management and development
• Passion for growing client accounts through outstanding customer service
• Develop and anticipate new project opportunities across client base
• Retailer and client relationship building through face to face, verbal and written communication
• Preparation and analysis of reports for client base
• Involvement in annual project reporting & recommendations for enhancements
• Merchandising/Business/Retail background

JOB QUALIFICATIONS-EDUCATION/EXPERIENCE:

• College and/or University degree required
• Minimum one to three years retail/merchandising or vendor related experience
• Strong project management and administration experience
• Exceptional client-facing skills
• Expertise using Excel and PowerPoint
• Abiity to speak and write French an asset

We thank all applicants in advance; only qualified candidates will be contacted. SPAR Canada is an equal opportunity employer. At SPAR, we celebrate diversity and are committed to creating an inclusive environment for all.

SPAR Canada continues to operate as an essential service in Merchandising and is proud to offer a safe and supportive working environment to all its Field Teams.

SPAR Canada Company is committed to providing an inclusive and accessible environment for everyone. If you have a disability and require accommodation in the interview process, please let us know when you apply.

SPAR Canada