Job Description

The Opportunity

This opportunity is perfect for an HR professional with a strong business development mindset who is ready to join a dynamic HR consulting practice and lead its growth in the Saskatchewan region. The

Client Services Manager

partners with the VP, Professional Services to expand and maintain our presence across Saskatchewan. This role is both strategic and client-facing: you will actively identify business opportunities, cultivate new client relationships, and develop tailored HR solutions. From sourcing leads to crafting contracts and planning service delivery, you'll be involved at every stage of the client journey.

With a strong focus on relationship-building and business growth, this role is ideal for someone who thrives in a collaborative, entrepreneurial environment and enjoys the challenge of customizing services for a variety of clients, including small to mid-sized businesses and First Nation communities. The successful candidate will bring a mix of strategic HR expertise, operational savvy, and business development experience, helping clients build strong, sustainable HR foundations while also contributing to the growth of our practice.

Responsibilities

Promote and uphold a positive and professional image of Legacy Bowes and TIPI Group of Companies, fostering strong brand recognition and trust. Develop a deep understanding of Legacy Bowes' services, products, and offerings, actively advocating and presenting these solutions to clients. Represent Legacy Bowes at conferences, delivering impactful presentations and thought leadership to current and prospective clients. Strategically plan, coordinate, and deliver HR Services advisement and projects, ensuring alignment with client needs and business objectives. Collaborate with established clients to identify and address evolving HR Services requirements, strengthening client relationships and expanding service offerings. Ensure the timely follow-up and resolution of overdue customer accounts, maintaining a high standard of customer satisfaction and financial accuracy. Lead, mentor, and manage the performance of outside consultants within your region, ensuring alignment with company goals and continuous professional growth.

Your Skills

Demonstrated ability to empathize with clients, providing compassionate coaching and guidance through challenging situations and critical decision-making processes. Proven track record of identifying new opportunities and successfully driving them to completion, ensuring outcomes align with client objectives. Highly proficient in written and verbal communication. In-depth knowledge of HR legislation and common law across provincial and federal jurisdictions, ensuring compliance and best practices in all HR matters. Comprehensive understanding of Indigenous communities and unique HR considerations, promoting culturally sensitive and inclusive practices in the workplace.

Qualifications

Education in Human Resources, Business Administration, or related field. You bring over eight years of experience in Human Resources, including at least two years of proven success in managing and developing a team. You have a solid background in business development, with experience in generating leads, building client relationships, and driving business growth. You are a value-driven leader and a collaborative team player with a natural ability to mentor and inspire others.
As an Indigenous-owned organization, we strive to create a welcoming environment for all, and to continue creating opportunities for Indigenous persons within our industries. Preference may be given to qualified Indigenous candidates. Please self declare on your application.

Job Types: Full-time, Permanent

Benefits:

Company pension Dental care Extended health care Life insurance Paid time off Vision care
Ability to commute/relocate:

Saskatoon, SK S7N 3A8: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have experience working with or providing HR services to Indigenous organizations or communities? If yes, please describe. This role involves business development and client acquisition. Can you provide examples of how you've built relationships and generated new business in a professional services environment? Do you self-identify as First Nations, Metis, or Inuit? (Optional) Legacy Bowes is committed to fostering a diverse and inclusive workplace. Self-identification helps us ensure we are creating equitable opportunities and can support Indigenous engagement and representation in our work.
Experience:

Human resources management: 8 years (preferred) Human resources consulting or advisory capacity: 4 years (required) Business Development: 4 years (preferred)
Willingness to travel:

50% (preferred)
Work Location: Hybrid remote in Saskatoon, SK S7N 3A8