Client Services Manager

Cape Breton, NS - Halifax, NS, Canada

Job Description


If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work - they welcome and celebrate?Great People?who inspire meaningful connections while?Leading the Way to Better Livingxe2x84xa2.
We are searching for a?Client Services Manager (LPN) to join our Parkland Clayton Park team based in Halifax, Nova Scotia.
Meaningful Benefits
You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development, and advancement. And at the end of every day, you will know you've made a measured difference in the lives of our residents. We offer a competitive compensation package, additional benefits include:
Competitive compensation package
Comprehensive health and dental benefits plan including an Employee and Family Assistance Program
RRSP program (5% employer matching)
Vacation accrual begins immediately and travel insurance
Free onsite parking
Employee discounts on select apparel, fitness, and retail partners through our Perks Program
Access to continuing education and training through Shannex's Centre of Excellence
Opportunities to be part of sector innovation and continuous improvement initiatives
Recognition and Rewards for service excellence and safety
About the Opportunity
The Client Services Manager is responsible for the planning, coordination, delivery, management, and evaluation of care services to all residents living in our Licensed Assisted Living service line.
Provides clinical oversight, leadership and expertise to the care/service team by fostering and promoting best practices
Directs the regular health assessments of prospective and current residents to maintain quality of life in the appropriate lifestyle option.
Assists in the recruitment, orientation, training and professional development of team members
Provides leadership to and direct supervision of employees in the area of responsibility
Ensures compliance with organizations brand standards, policies, and regulatory requirements
Responds to government inspection/investigation reports and maintains licensing standards
Promotes and leads a safety culture
About You
In addition to placing high value on continuous improvement, collaboration and accountability, you bring:
LPN diploma; or equivalent
Current registration with provincial LPN regulatory body
You are passionate about working with seniors and have experience working with the elderly in a seniors' living or long-term care environment
Minimum five (5) years nursing experience
Experience in a supervisory / leadership role
Current CPR & Emergency First Aid certification
Personal computer skills in the use of related software applications
Supplemental Qualifications considered an asset:
Specialized courses such as: Foot Care, Palliative Care, Venipuncture
Alzheimer's Disease and other Dementia Care Course
Back in Form Lift & Transfer Program
Previous supervisory / leadership experience in a health service or seniors living environment;
About Us
It all began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For more than three decades, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, and Care at Home team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.
If you're ready to join the Shannex team of Great People, apply today!
Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization.? Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.
All applications?are kept in strict confidentiality.
Only those selected for an interview will be contacted.

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Job Detail

  • Job Id
    JD2359653
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cape Breton, NS - Halifax, NS, Canada
  • Education
    Not mentioned