Job Description

About the Organisation
Following Your Heart operates within the professional development and digital education sector, delivering structured online learning programs focused on leadership development, mindset education, confidence-building, and personal growth.
Our programs are delivered through established digital platforms and supported by trained professionals operating within a clear, structured service framework.
About the Role
We are seeking a reliable and organised Client Services Associate to support communication and engagement across our digital education programs.
This role is suited to professionals who enjoy working with people, following structured systems, and contributing to a purpose-driven education environment.
This is not a salaried or employed position. Engagement is on an independent contractor basis within a professional services model.
Key Responsibilities
Participate in structured training and professional development sessions
Support client communication and engagement through approved systems
Follow established processes, scripts, and service frameworks
Maintain professional standards in all interactions
Manage time and tasks independently while working remotely
About You
Organised, reliable, and comfortable working independently
Strong communication and people skills
Professional, coachable, and systems-oriented
Interest in leadership, learning, and personal development
Comfortable using online platforms and digital tools
Engagement & Remuneration
Independent contractor engagement
Professional services-based remuneration structure
Compensation reflects service contribution and output
Full training, systems, and ongoing support provided
All role details, engagement structure, and expectations are shared prior to onboarding to ensure transparency and alignment.
How to Apply
Applicants who align with the professional services and education-based nature of this role are encouraged to apply.

Skills Required