Job Description

Job Summary
We have a fantastic career opportunity at Fairview Animal Hospital! We are looking for an experienced and dynamic Client Care Specialist to join our hospital. We are a fast-paced clinic with a large client base and a fantastic team. This is a perfect opportunity to work in a challenging yet supportive environment.

Job Responsibilities

Client Care Specialist

Communicate with clients

Billing and relaying information to clients.

Ability to work with office equipment and ability to use multiple types of software programs, social media, phone, fax etc.

Provide excellent customer care.

Answer phones, emails and respond to client needs.

Maintain and update client records in our practice management software.

Assist with patient care, when needed.

Help in maintaining the cleanliness of the hospital.

Other duties, as required.

Job Requirements

As our ideal candidate, you will:

Be comfortable handling animals.

Have excellent communication skills.

Have the ability to learn medical terminology.

Be comfortable working under pressure, while keeping calm.

Have a good sense of judgment.

Be proactive and take initiatives to work effectively without supervision.

Be able to prioritize your workload.

Be flexible to work some evenings/weekends.

Have the ability to work as a team or independently.

Job Type: Full-time

Pay: $16.00-$18.00 per hour

Expected hours: 30 - 40 per week

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• On-site parking
• Paid time off
• RRSP match
• Store discount

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Work Location: In person