Job Description

Manitoba Agricultural Services Corporation (MASC) has an exciting opportunity for you to be a part of a team that values building relationships, enables change, and supports the agriculture industry in Manitoba. Come join our team as we offer an engaging work environment, competitive pay, a comprehensive benefits package (including pension plan), and we encourage a healthy work-life balance.


Reporting to the Client Service Manager, the Client Service Representative is responsible for providing a high level of direct contact client service in support of the delivery of all MASC and MASC administered programming including client intake and pathfinding for MB ARD. The incumbent will provide support for the other service centre Product Specialists and in support of the Office Administrator.


MASC values excellence, integrity, and accountability. We strive to enhance existing products and develop new products, transform service delivery to enrich the client experience, pursue customer driven organizational change, and maximize performance, engagement, and development of all employees.

MASC has five core competencies:

communication, decision making, initiative & innovation, leadership, and organization. Competencies relate to every position at MASC and along with the technical requirements, are included in the qualifications for all positions at MASC.

ESSENTIAL QUALIFICATIONS:

Post-secondary education in a related discipline or an equivalent combination of education and related experience may be considered. Experience performing clerical/administrative support duties including reception related duties, typing/processing correspondence, data entry, receiving payments and preparing bank deposits, tracking and distribution of documents and file maintenance. Experience interpreting and explaining programs, policies, procedures, and regulations. Experience providing a high level of customer focus and follow up to enhance overall customer experience. Ability to maintain accuracy and pay attention to detail. Ability to maintain confidentiality. Experience using Microsoft Office 365 (SharePoint, OneDrive, Excel, Word, Outlook) in a cloud-based environment. Knowledge of basic accounts receivable. General knowledge of the agriculture industry.

DESIRED QUALIFICATIONS:

Experience in agriculture is an asset. Sales experience is an asset. Ability to communicate verbally in both official languages (French and English), is an asset.

CONDITIONS OF EMPLOYMENT:

Must be legally entitled to work in Canada. Must possess a valid driver's licence, access to a vehicle and the ability to travel within the Province of Manitoba.

SALARY:

$54,375 to $65,401 per annum

CLOSING DATE:

March 4, 2025

COMPETITION:

#2024-25-22

HOW TO APPLY:

To be considered for this competition you must submit your application (Cover Letter, Resume, and any other required documents) directly online. View/select this competition and select 'I am interested' found at the bottom. Create a profile (first time users) or login (returning users) and apply.

For competition or accommodation inquires only:

Email:

hr@masc.mb.ca

NOTE:

We will not accept applications of any kind sent directly to this email. Only applications submitted online directly to the competition (as noted above) will be considered.


We believe diversity strengthens our ability to provide excellent customer service in a positive work environment. We encourage all to apply. Only those selected for further consideration will be contacted.