Job Description

Client Service Professional H&R Block is the world\xe2\x80\x99s largest tax services provider and the leader in the tax preparation industry. Each year, H&R Block employs thousands of seasonal and part-time associates as Tax Professionals in our tax offices nationwide. With flexible options for those looking to earn some extra income or opportunities to grow a career with an industry leader, it is easy to see why so many Tax Professionals return to H&R Block each year. The Client Service Professional is responsible for ensuring that each client receives the best possible care and attention. This is achieved by greeting/acknowledging each client, identifying his/her needs, and providing prompt and accurate information, while maintaining a pleasant and professional atmosphere. The Client Service Professional duties include : \xc2\xb7 Greets and welcomes each client. \xc2\xb7 Determines the client\xe2\x80\x99s service needs and assigns the client to an appropriate Tax Professional \xc2\xb7 Answers the telephone in a professional manner, providing callers with basic information about services and fees when requested. \xc2\xb7 Receives and secures cash, cheques, debit/credit card receipts, and balances the cash as part of the mid-day or end-of-the-day closing procedures. \xc2\xb7 Records all transactions in the Point-of-Sale computer and completes bank deposits in accordance with the District Manager\xe2\x80\x99s instructions. \xc2\xb7 Schedules client appointments \xc2\xb7 Maintains proper office appearance and cleanliness. Job Types: Full-time, Part-time, Seasonal
Contract length: 3 months Salary: From $13.75 per hour Benefits:

• Flexible schedule
• Store discount

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekend availability

COVID-19 considerations:
All customers must wear masks, plexiglass is installed, social distancing is in place. Work Location: One location Application deadline: 2023-01-29
Expected start date: 2023-01-24