Job Description

Company Overview

At Assurance Home Care, we're redefining what exceptional home care looks like. We combine clinical excellence, empathy, and responsiveness to help families feel confident that their loved ones are receiving the best possible care. We're ISO-certified, locally owned, and growing fast -- now further expanding our Toronto presence. Our carefully selected team delivers personalized care while working closely with families, making a positive difference in the lives of our clients and the communities we serve.

The Opportunity

We're seeking a

Client Service Nurse

-- a Registered Nurse (RN) or Registered Practical Nurse (RPN) -- who thrives on both care and connection. This is a role for someone who wants to use their clinical knowledge to guide families while also driving growth. You'll be the trusted face of Assurance for new clients -- listening deeply, educating families, and helping them choose the right home care solution.
You'll also play a key role in the Start Strong process -- ensuring new care plans launch smoothly, caregivers are set up for success, and clients feel confident from day one.

What You'll Do

Respond promptly to new service inquiries -- build rapport, listen with empathy, and secure home assessments quickly (ideally within 72 hours). Conduct comprehensive

home assessments

, uncover client needs, and design care plans in collaboration with our coordination and nursing teams. Translate clinical insights into clear, compassionate guidancefor families making difficult decisions. Support smooth onboarding -- coordinating caregiver introductions and ensuring clients feel supported through their first days of care. Actively represent Assurance Home Care at community events, networking opportunities, and referral partnerships. Maintain documentation in

HubSpot

and

AlayaCare

with precision and professionalism.

What We're Looking For

Registered Nurse (RN) or Registered Practical Nurse (RPN)

in good standing with the College of Nurses of Ontario. Strong communication and active listening skills -- you build trust easily. Comfort discussing value and outcomes -- you view "selling" as helping families make the right care decisions. Highly organized, self-directed, and driven to meet both client care and growth goals. Previous experience in

home care, case management, or consultative sales

is an asset. A valid driver's license and access to a vehicle (role involves in-home visits). This role involves lots of driving.

Why You'll Love Working Here

Competitive base salary plus performance-based incentives. Comprehensive benefits package. Independence and flexibility within a supportive team culture. The chance to grow with a company that values

Empathy, Responsiveness, and Excellence

.

Ready to make a difference -- and a living -- doing what you love?

Apply now at AssuranceHomeCare.ca/Careers or send your resume to

careers@assurancehomecare.ca

Job Types: Full-time, Part-time

Pay: From $40.00 per hour

Licence/Certification:

Nursing License with the College of Nurses (RN or RPN) (required) Driving Licence (required)
Location:

Greater Toronto Area, ON (required)
Willingness to travel:

75% (preferred)
Work Location: On the road