Job Description

Bayshore is seeking a dedicated Home Health Scheduler (CSC) to join our amazing team as we continue our 50+ year tradition of providing high-quality care to our community through scheduling and matching clients to caregivers. As a trusted partner, Bayshore provides health care services to our clients in communities across Canada. As a Bayshore Team member, we offer you the chance to make a difference in your community and do meaningful work. This is a maternity leave contract.

At Bayshore, you create special moments every day. If your calling is to \xe2\x80\x9cbe the difference\xe2\x80\x9d by providing outstanding services, then a Career with Bayshore is the Perfect Fit for YOU!

Why Bayshore?

Bayshore strives to take good care of you \xe2\x80\x93 while you make a difference for others:

Chart your path - Take charge of your day and manage what\xe2\x80\x99s important to you. We offer work flexibility designed to empower you in a rewarding career

Shape the wellbeing of our clients & communities - Take control and use your expertise to create special moments for your clients and caregivers

Realize your full potential - We are committed to helping you realize the future you desire and we achieve this through a wide variety of work options, continuous learning, and access to mentors and experts

Feel rewarded for doing what you love - Do you want to make a difference while being competitively rewarded for the critical work that you do? We will empower you to do work you are passionate about with autonomy and support from experienced colleagues and supervisors. We offer competitive pay and comprehensive company-sponsored benefits for you and your family

Work in a safe and healthy work environment \xe2\x80\x93 We take health & safety seriously. We provide personal protective equipment (PPE), relevant training in line with evolving health guidelines, and daily infection prevention screening of clients and workers to help prevent exposures to COVID-19

The Work You Will Do

As a Client Service Coordinator with Bayshore you will work to meet the diverse needs of the clients and caregivers you serve in your community by providing a wide range of administrative services:

• Highly customer service oriented position
• Answering service inquiries in a timely and polite manner
• Scheduling caregiver and nurses to client care assignments within the community
• Hours of work includes a weekly rotation of daytime, evening/overnight and weekend shifts. This unique shift model will be scheduled in advance in effort to support equitable team coverages week over week and a healthy work-life balance. Additionally, we are currently working in a hybrid business model of working from home and office

Qualifications

Education
Minimum - Secondary School Diploma along with completion of a related coursed such as Medical Terminology is preferred.

Experience
A minimum of two years related customer service experience, preferably in healthcare.

Other Skills and Abilities
Exceptional communication and interpersonal skills are required. Ability to work effectively independently and as part of a team. Demonstrated competency in keyboarding and
Windows scheduling software. Ability to operate all standard office equipment; proficiency in written and spoken English as well as French in Branch Offices that provide service to French speaking clients.

As Canada\xe2\x80\x99s largest and best homecare company, join us as we continue our 50+ year tradition of supporting our Administrative staff to make \xe2\x80\x9cbeing the difference\xe2\x80\x9d a Career!

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.

\xe2\x80\x9cAt Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.\xe2\x80\x9d

Bayshore operates in accordance with the Accessibility for Ontarians with Disabilities Act, and applicable Provincial Human Rights Codes.

Bayshore HealthCare