Job Description

Work Term: Permanent Work Language: English Hours: 32 to 44 hours per week Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years

Work setting

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Urban area Relocation costs not covered by employer Business sector Private sector

Tasks

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Train staff Advise clients on advertising or sales promotion strategies Answer written and oral inquiries Assist in the preparation of brochures, reports, newsletters and other material Address customers' complaints or concerns Answer inquiries and provide information to customers Arrange for billing for services Explain the type and cost of services offered Issue receipts and other forms Maintain records and statistics Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services. Order office supplies and maintain inventory Perform general office duties Receive and log complaints Receive payments Sell merchandise Explain procedures, risks and benefits to clients Maintain and manage digital database Answer clients' inquiries and provide information Consult with clients after sale to provide ongoing support

Computer and technology knowledge

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Microsoft Publisher Database software Internet MS Excel MS Outlook MS Windows MS Word MS Office Social Media Google Drive Electronic mail

Area of work experience

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Marketing

Security and safety

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Basic security clearance Bondable Criminal record check Reference required

Work conditions and physical capabilities

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Attention to detail Fast-paced environment Tight deadlines Work under pressure Bending, crouching, kneeling Handling heavy loads Repetitive tasks Walking

Personal suitability

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Punctuality Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Initiative Judgement Ability to multitask Dependability Honesty Quick learner

Health benefits

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Health care plan

Other benefits

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Free parking available Learning/training paid by employer Team building opportunities * Parking available