Job Description

Company: Marsh

Description:

Marsh is seeking candidates for the following position based in the TORONTO office:

CLIENT RELATIONSHIP MANAGER - ANALYST

What can you expect?

This role consists of contributing to revenue retention and revenue growth by assisting in the implementation of insurance solutions that meet clients\xe2\x80\x99 needs. The individual will provide support to clients and client facing professionals within the team.

The candidate will be responsible for proactively and comprehensively responding to client needs and supporting opportunities development initiatives from both an internal and an external perspective.

What is in it for you?

Marsh Canada offers competitive employee benefits and a thriving culture to bring your authentic self to work.

Support and guidance to achieve your long-term career objectives.

Culture of collaboration.

Employee Resource Groups that provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations. Competitive pay (salary and bonus potential).

Full benefits package \xe2\x80\x93 starting day one.

Entitled to vacation, personal and floating holidays, time off to give back to your community, 10 sick days, quarterly wellness day and company/national holidays (with early dismissal).

Summer hours.

Competitive sales incentive bonus plan.

Hybrid work model, with flexibility.

We will count on you to:

Pre- Renewal:

Collect renewal information, prepare submissions and produce accurate client facing documents.

Use Microsoft Excel and other means to analyze changes in expiring versus renewal information.

Review and analyze quotation/comparisons.

As needed - participate in client meetings, underwriter meetings, and group presentations.

Post Renewal:

Accountable for coordination of binders & invoice issuance for each line of coverage.

Prepare premium allocation and risk allocation for billing and taxation purposes

Manage the billing and accounts receivable activity on assigned accounts.

Verify insurance documents for accuracy.

Prepare summaries of insurance and other client ready reports

On Going Basis:

Develop, monitor, update and ensure compliance with Renewal Action Plan.

Respond to client inquiries and insurer coverage/documentation requests; solve client account issues.

Electronic Filing

What you need to have:

1-2 years commercial insurance experience

Holds RIBO License; or willing to obtain within 3 months of hire.

Strong business acumen including a well-rounded knowledge of general business function and finance

Possess a solid understanding of basic property/casualty insurance principals and risk management concepts.

Excellent written and verbal communication skills.

Strong organizational skills in prioritizing work and consistently meeting deadlines.

Proficiency in Word, Excel, Outlook, SharePoint, and TAM/EPIC

Ability to work independently and as part of a close-knit team

What makes you stand out?

Strong customer service skills

Proficiency using email, spreadsheets, wording processing and presentation software

Possess a solid understanding of basic property/casualty insurance principals and risk management concepts.

Great team spirit

Desire to learn and develop professionally

Life Sciences and/or Media and Technology industry experience.

CIP or other designations

is the world\xe2\x80\x99s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $20 billion and 83,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: , , , and . Follow Marsh on Twitter ; ; ; and , or subscribe to .

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Mercer will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual\xe2\x80\x99s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact .

limitations. If you require a specific accommodation because of a disability or medical need please contact .

Marsh McLennan