The Pink Room Beauty Bar is a skincare studio, located in Streetsville, Mississauga. We specialize in results-driven skincare services and laser hair removal. We're looking for a talented and versatile individual to join us in the role of Client Coordinator/Assistant to support our operations, manage client relationships, and drive our social media presence.
Please Note: Upon being hired. you are expected to sign a non-competition, non-solicitation and non-disclosure agreement.
Summary
As a Client Coordinator/Assistant you'll play a key role in working directly with the owner in assisting with administrative duties, providing outstanding client support, and helping to shape our brand's online presence. You will be the first point of contact for clients and a key part of ensuring their experience is seamless and attentive. This hybrid role requires someone who is highly organized, tech-savvy, and passionate about esthetics.
Client Coordination + Assistant Duties:
Work directly with the owner.
Interact directly with clients and manage/coordinate all appointment bookings, inquiries and confirmations.
Manage daily operations including skincare product inventory tracking and products orders.
Maintain and organize records of bookings, payments, and receipts.
Update and maintain the company website.
Manage waitlist inquiries, client feedback, and work closely with clients to understand their needs and provide excellent customer service.
Support the owner in implementing social media strategies across platforms (Instagram, TikTok) to increase engagement, brand awareness, promotions, and customer loyalty.
Requirements
Experience
: 1-3 years of experience in a similar role (administrative assistant and/or client coordination)
Skills
:
Must be
proficient in speaking and writing English.
Must be
able to work Mondays + Tuesdays.
University/College diploma preferred.
Excellent communication skills and the ability to drive a positive and proactive team culture.
Proficient with scheduling systems and media tools including Square App, Squarespace, CapCut, Canva.
Excellent organizational skills and attention to detail.
Ability to multitask, prioritize, and meet timelines in a fast-paced environment.
Knowledge of spa products and esthetic procedures preferred.
Personal Attributes
:
Proactive, with a strong sense of initiative and attention to detail.
Ability to work independently and as part of a collaborative team.
Flexible and adaptable in a fast-paced environment.
Passionate about the health, wellness and aesthetic industry.
What We Offer:
A supportive, team-oriented work environment.
Opportunities for growth and skill development.
Flexible hours and remote work.
Product and service discounts.
How to Apply:
Please submit your resume, a brief cover letter explaining why you're a great fit for this role & 2 recent job references.
We're excited to learn more about you!
Job Type: Part-time
Pay: $17.20 per hour
Expected hours: 6 - 8 per week
Benefits:
Flexible schedule
Store discount
Work from home
Schedule:
Day shift
Work Location: Hybrid remote in Mississauga, ON L5M 1X2