Job Description

Client Care Worker
Posting #: 3499 Posting Date: 8/11/22 Posting Closing: 8/25/22
Have you heard of us?
Wesley is a long-standing local non-profit and living wage organization. We are passionate about our work advocating for harm reduction, housing, poverty eradication and food security in Hamilton, Halton and Brantford. We’re committed to diversity & inclusion and a healthy work life balance. We would love for you to join our team!
Are you the one we’re looking for?
We are seeking a dynamic, highly motivated Client Care Worker who demonstrates our values of compassion, accountability, responsiveness and empowerment; to our clients, families and each other.

The Client Care Worker actively provides support and therapeutic services to individuals experiencing homelessness and living with acute alcohol dependency and related health and mental illness. Services are based on a residential harm reduction approach to service delivery. Position is mobile within the community.

This position is a unionized, temporary, full-time position. The rate of pay is $18.94/hour. Contract ends March 31, 2023. Schedule includes rotating shifts.
Key Responsibilities:

• Collaboratively and efficiently work within a multi-disciplinary team of health and social service professionals.

• Work effectively within a strengths based client-centered approach to service delivery.

• Assist with program engagements, assessments, case planning, and appropriate referrals of clients to facilitate client movement through the program and connection to community resources.

• Administer medications and appropriately document distribution, according to the established guidelines of the program.

• Administer alcohol and appropriately document, according to the established guidelines of the program.

• Actively engage individual clients to assess their readiness, motivation and confidence to move through change, ensure residential stability and safety within the program.

• Participate in meal planning (menus) consistent with nutritional guidelines, maintenance of food supplies and all other program supplies including bottling of beer, making and purchasing of wine; within the social and recreational goals of a residential managed alcohol program of 15 or more residents.

• Prepare and serve meals, keep dining room and kitchenette clean according to public health requirements.

• Document and input information, in individual client files and all program communication logs and information sheets, manually and in the Client Outcome Tracking System.

• Respond according to program protocols to emergency or crisis situation.

What you will bring:

• Post-secondary degree/diploma in Social Services or relevant equivalent.

• Minimum of 2 years’ experience, effectively working with marginalized populations experiencing homelessness and a demonstrated ability to form rapport with target population.

• Experience providing client-centered services within a multi-disciplinary team of providers.

• Excellent communication and documentation skills.

• Must be willing to work flexible hours.

• Non-violent crisis intervention - first aid/CPR certification.

Invest in Yourself as we Invest in You! Wesley offers…

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• A positive work culture that prioritizes all staff having an opportunity to contribute
• A supportive team that will empower you to achieve great milestones!
• Fun and engaging organizational events such as our Staff Appreciation Event
• Professional development and training opportunities

As a condition of employment, the successful candidate is required to submit proof of full COVID-19 vaccination to Human Resources. In the event that successful candidates are unable to get their COVID-19 vaccination, completion of an educational session and weekly antigen testing to provide a negative result will be required.
Please Apply Via: Our Wesley Bamboo Portal:

• Click on this link: https://wesley.bamboohr.com/jobs/

• From there you can access all of Wesley’s job postings

Wesley is an equal opportunity employer. We encourage applications from all qualified applicants. Only candidates selected for an interview will be contacted. No phone calls please. More information about Wesley can be found on our website at www.wesley.ca.