Job Description

Job title

: Client Care Specialist (CCS)

We are a diversified sales and services company focused on several facets of the first-aid world.
*Please visit our website to learn more:

www.Canadian-Training.ca

"

We are looking for an efficient, motivated and flexible individual to support our administration team.

Duties include

:

- Greeting visitors to the office and answering the phones
- Registering customers & responding to inquiries regarding various first-aid courses and AEDs
- Processing course rosters & preparing course paperwork
- Invoicing & processing payments
- Cleaning & packing equipment
- Classroom set up/clean up
- Data entry

Who we're looking for

:

- 3 - 5+ years experience in a customer service role / office environment
- Positive attitude & friendly demeanor
- A self-starting individual that takes initiative
- Strong problem solving skills
- Intermediate computer skills (If you are gifted in IT, that is a bonus!)
- Excellent customer service, communication & teamwork skills
- Ability to manage priorities and work in a fast-paced environment
- French bilingual

What we can do for you

:

- Competitive benefits package (for full-time employees)
- Opportunity to advance within the company
- Work for a small, locally owned business that values all team members
- Paid personal and professional development
- Possibility for flexible work hours
- Future potential to take part in the 4 Day Work Week! (Full-time employees only). More information available at the interview.

- Not just a job, a career! Join us and discover opportunities to progress with our team!

Interested in contributing to our team in other ways?! Get in touch today!

We look forward to meeting you :)

Job Types: Full-time, Part-time, Permanent

Pay: $19.00-$24.00 per hour

Expected hours: 35 - 40 per week

Benefits:

Dental care Disability insurance Extended health care Flexible schedule Life insurance On-site parking Vision care
Schedule:

8 hour shift Monday to Friday
Application question(s):

Do you speak any other languages? Have you taken any First Aid or CPR courses before? Please write a short blurb about yourself and why you would like to work with us! Do you have any experience working with Microsoft Word, Microsoft Excel, Quickbooks online, Salesforce or any other Customer Relationship Management (CRM) programs?
Experience:

Customer service: 3 years (preferred)
Language:

French (required)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person

Application deadline: 2023-09-15