Job Description

Unpain Clinic is a wellness clinic that has been providing Shockwave Therapy, Chiropractic, Physiotherapy and Massage Therapy, services for over 15 years. We have two locations in South Edmonton, one located inside the Derrick Golf and Country Club and the other in Summerside. We pride ourselves on treating the patient, not the condition as no two people are the same. At Unpain Clinic we strive to help people living with chronic pain heal and get back to doing the activities they love most.

We are searching for an enthusiastic, driven, and friendly individual to join our team. As a client care specialist, you are the front end of Unpain Clinic, and one of the most important roles. Everyone who comes in, calls, emails etc. talks to you, and you can help them get set up to start their healing journey. If you are looking for a position with variety in your days, flexible working hours and a calm environment this position may be perfect for you. The position will average 35-40 hours per week and afternoon/evenings will be required. There may be daytime or weekend coverage as needed.

Your responsibilities include:

Checking clients in and out Preparing treatment rooms for therapists Assisting in getting machines ready for clients Assisting clients in getting on and off machines Processing payments and insurance Laundry and other cleaning tasks throughout the clinic Booking appointments via phone, email and in person
Perks of the position:

Staff discount on all services (massage therapy, chiropractic, and physiotherapy services) Staff discount on eminence organics skin care Variety of responsibilities Casual and enjoyable work environment
Requirements:

Customer Service experience Flexible availability Strong communication skills Strong computer skills Be able to commute to two locations Experience with direct billing is an asset Reception or front desk experience is an asset Experience with Jane booking system is an asset
Please apply by emailing your cover letter and resume to uran@unpainclinic.com

We will be in touch shortly after with next steps in the application process if you are selected.

Job Types: Full-time, Permanent

Pay: From $18.00 per hour

Expected hours: 40 per week

Work Location: In person

Application deadline: 2025-08-01