Job Description

Client Care Manager : The BAM Group - Royal LePage Prime Real Estate

Location:

Winnipeg, MB

Website:

www.winnipeg-listings.com

Are you an organized, client-focused professional looking for an exciting opportunity in the

real estate industry

?

The

BAM Group, a

Top 1% real estate estate team in Canada

, is hiring a

Client Care Manager

to oversee client support, operations, and team coordination.

As part of

Royal LePage Prime Real Estate

, Manitoba's #1 brokerage, we've built a reputation for providing

exceptional client experiences

while maintaining a fun, collaborative, and high-performing team culture.

Why You'll Love This Role

Competitive pay based on experience

+ quarterly bonus structure and monthly fuel allowance

Flexible hours and casual dress environment Fun and collaborative team culture -- think weekly meetings, team lunches, and client events Opportunities for

growth and professional development

in a top-producing real estate team

Key Responsibilities

Act as the

main point of contact

for clients from initial consultation through closing, ensuring a five-star experience.

Coordinate listings

-- scheduling staging, photography, and ensuring properties are market-ready. Oversee

transaction management

, ensuring key dates, conditions, and client updates are tracked accurately. Serve as a

liaison

between agents, clients, lawyers, lenders, and vendors to keep every deal on track. Lead and support the

backend operations team

including a marketing coordinator and virtual assistants. Maintain and optimize our

CRM systems

, tracking client engagement and pipeline progress. Assist with

client communications

, mailers, newsletters, and database follow-ups to keep our clients connected. Support light

staging and styling

for listings to maximize appeal. Handle

basic bookkeeping and reporting

, including monthly profit/loss summaries and marketing performance data. Document and refine

systems and processes

to ensure smooth scaling as the team grows.

Preferred Skills and Experience

Previous experience in the

real estate industry

or supporting a

real estate team

Proficient with

Apple/Mac systems

and

CRM platforms

Strong

organizational skills

and attention to detail Excellent

communication and client service skills

Ability to

multi-task

and thrive in a

fast-paced, deadline-driven environment

Experience with

bookkeeping, accounting, or marketing tools

(an asset) Comfortable with Microsoft Excel and Google Sheets

Requirements

Valid

driver's license

and reliable vehicle during business hours Diploma or degree in

Business Administration

or a related field (preferred) Previous experience in

administration, client coordination, or customer service management

(real estate admin experience preferred)*

About The BAM Group

The BAM Group is a

top 200 real estate team in Canada

, known for a

relationship-first approach

to business and a

high-energy, collaborative culture

. We pride ourselves on building long-term relationships with clients while delivering exceptional service through every step of the buying and selling process.

Ready to Join Our Team?

If you're proactive, detail-oriented, and passionate about creating an exceptional client experience, we want to hear from you. Submit your application today to join one of Winnipeg's

top-performing real estate teams

.

email BryanMasse@royallepage.ca for more details or call 204-891-3083

Job Types: Full-time, Permanent

Pay: $48,000.00-$56,000.00 per year

Benefits:

Casual dress Company events Dental care Extended health care On-site parking Paid time off Vision care
Work Location: In person