Job Description

Client Care Coordinator

Join a Fast-Growing, Supportive Team!



Are you a motivated and organized professional who thrives in a dynamic environment?



We're hiring a Sales Office Coordinator to join our Team in Kitchener. If you're looking for a role with growth potential in a positive and collaborative workplace -- we'd love to meet you!



Upon acceptance of the role, training will take place for 4 - 6 weeks at our office.

Why Join Us?

Be part of a rapidly growing company where your contributions make a real impact. Work in a diverse, supportive, and energetic environment. Grow your skills and advance your career in a team that values initiative and innovation. 100% Canadian Owned and Operated

What we Offer:

Paid Training 2 Weeks of Paid Vacation Health Benefits following 90 days of Probation Monday - Friday

What You'll Do:

Support the sales and operations team by coordinating customer appointments and ensuring up-to-date sales materials are available. Manage inbound communications: respond to urgent calls, emails, and messages, and assist customers when sales reps are unavailable. Process and review orders for accuracy (pricing, discounts, product numbers) and coordinate timely delivery. Liaise with internal departments to ensure seamless customer experiences from sales through to delivery. Maintain our CRM system for accuracy. Help promote our products and services to new and existing customers. Ensure all activities follow company policies, procedures, and regulations.

What You Bring:

2+ years of experience in sales support or administrative roles. Strong background in customer service. Experience with phone and email communication in a professional setting. Ability to lift up to 25 pounds as part of day-to-day duties. Proficiency with computers and office software. Outstanding organizational, problem-solving, and multitasking skills. Friendly and professional communication style with a positive attitude Clean Criminal Record Canadian resident eligible to work in Canada

Preferred Qualifications:

Previous experience as an Administrative Assistant or similar experience in a similar role is asset High School Diploma with additional Post Secondary




#INDRX