Job Description

HEAR Ontario

is looking for a

Client Care Administrator

to join our team in Stittsville. At HEAR Ontario we strive to provide the communities we serve a friendly and knowledgeable experience in every interaction. We are driven by passionate people with a common purpose to make a difference in people's lives by being straightforward, optimistic, friendly, fresh and trusted. Everyday. Every time.

If you enjoy meeting new people and are excited about making a difference in our client's lives, this is the position for you.

Roles and Responsibilities

Greet all clients in a professional and friendly manner. Answer phone calls, and schedule appointments using Blueprint. Create revenue generating opportunities by driving patient appointments and reaching out to current and potential clients. Respond to all inquiries. Process, submit and track insurance and government claim forms. Maintain hearing aid inventory. Cleaning and minor repairs of hearing aids. Other administrative duties, as assigned.
Qualifications:

High School Diploma or equivalent; Post-secondary education preferred but not required. Excellent communication and interpersonal skills Minimum 1-year previous experience working in a medical or client-oriented office. Prior experience with greeting clients, scheduling appointments, payment processing, and tracking of supplies/inventory in an office environment. Working knowledge to expert knowledge of all third-party insurance programs, is a definite asset. Proficient in Microsoft Office Strong organizational skills with attention to detail.
Please provide us with your resume and a cover letter outlining your relevant skills and why you are interested in this position.

Job Types: Full-time, Permanent

Pay: $40,000.00-$45,000.00 per year

Benefits:

Extended health care Paid time off Profit sharing
Education:

Secondary School (preferred)
Work Location: In person