Client Account Specialist

Toronto, ON, Canada

Job Description


At Rogers, we put our customers first in everything we do! We\xe2\x80\x99re growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we are with them all the way. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference \xe2\x80\x93we\xe2\x80\x99re passionate about people and ready to provide the ultimate customer experience to our customers. This position allows you to work from home! At Rogers, we\'re committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity:Join the Rogers Door-to-Door Sales Team:We are excited to deliver best in class customer experiences and seeking passionate individuals who can connect with our customers in the field and champion Rogers services through door-to-door sales in the New BrunswickWhat\'s in It for you:We\'re all about investing in our team members, offering fantastic benefits and perks, such as:Uncapped Earning Potential: Receive a competitive base pay, commissions, and a vehicle allowance - top performers rake in six figures!Wealth Accumulation: Benefit from a great pension plan, Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), and company matched share purchase program optionsEnjoy the Perks: Employee discounts that can offer up to 50% off our Rogers & Fido products and servicesHealth: Quick access to one of the best flex health & dental benefits, Parental Leave & Top Up, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefitsHealthcare from Home: Connect with healthcare professionals through a virtual walk-in clinic.Stay Fit: No-cost fitness membership with access to virtual classesGiving Back: Rogers Gives Together is our company\xe2\x80\x99s employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and playLearn and Grow: We invest in our people to unleash their potential so we can win as a team! We are committed to developing our teams and staying ahead of the trends through in-person training, virtual courses, mentorship, coaching and collaboration.Commitment to Diversity: We all bring something different, and we know what makes us different makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities and Women.What You Will Do:On-the-Go Sales: Sell a fantastic range of products, including Wireless, Cable, Hi-Speed Internet, Home Phone, directly to customers at their homes.Sales Dynamo: Act on provided leads and spark new residential sales in your territory.Face of Rogers: Represent Rogers with pride, both in the field, at special events and to follow up on customer inquiries.Market Specialist: Share your insights on market trends to help us fine-tune our sales strategiesCustomer Connection: Build friendly and professional relationships with customers, ensuring their post-sales questions are promptly answered.Employee Commitment: Conduct business in line with the Rogers Business Code of Conduct with safety as a top priority.What You Bring:Sales Star Power: Proven ability to thrive in a sales environment, working independently to achieve strategic goals.Motivated Mojo: High motivation, excellent interpersonal, communication (both verbal and written), and presentation skills.Solution Focus: Negotiation skills with the ability to handle objections with style.Flexible Schedule: Availability to work flexible hours, including days, evenings, weekends, and holidays to meet customer needs.Weather Ready: Comfortable working in various weather conditions.On-the-Road Ready: Must have a valid driver\xe2\x80\x99s license and a reliable vehicle for daily use.As part of our recruitment process, candidates will need to complete and successfully pass a criminal background check and driver\'s abstract. Apply now and embark on this exciting door-to-door adventure together!Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 55 Waterloo Street (002), Saint John, NB
Travel Requirements: Up to 50%
Posting Category/Function: Sales & Door-to-door
Requisition ID: 310865At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the .Successful candidates will be required to complete a background check as part of the hiring process.Posting Notes: Customer Experience

Rogers Communications

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Job Detail

  • Job Id
    JD2312756
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, Canada
  • Education
    Not mentioned