Job Description

As a clerk in the great team of Investment Operations at National Bank means acting as an expert in handling our client's requests. It is through your mastery of our processes and tools, your curiosity, your diligence and your efficiency in processing daily operational activities that you have a positive impact on the client, the Bank and your team!

Your role

:

Ensure diligent handling of various requests from our client and partners Analyse and interpret data to accurately carry out administrative requests Achieve productivity and quality objectives and master end-to-end processes Carry out the activities assigned to you and proactively support your colleagues Ensure alignment with oeganizational and team priorities, both in terms if work organization and our behavioral values Identify ways to improve performance and the experience of our clients and employees Contibute to making the team's environment even more positive

Your team:

Our large team is composed of teams in charge of the following activities in collaboration with our wealth management partners/business lines:


Account openings and document management Assount and asset transfers Account and securities administration Operational support to our partners

We favor a variety of continuous learning forms to enrich your development, including learning by doing, training content made available to you, and collaborating with colleagues of diverse expertise and profiles.

Prerequisites

:

Exeperience in customer service and/or administrative activities Ease of use with Microsoft softwares Sens of initiative, diligence, autonomy Effective prioritization

Your benefits

In addition to competitive compensation, you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.



Health and wellness program, including many options Group insurance Generous pension plan Employee and Family Assistance Program Preferential banking services Opportunities to get involved in community initiatives Telemedicine service Virtual sleep clinic



These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.



Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.



We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?



Join us!