Job Description

Clerk Receptionist, Oncology Clinic

BC Cancer

Kelowna, BC

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

The Clerk Receptionist performs a variety of clerical and reception functions including greeting and re-directing patients and visitors to the Centre, preparing patient appointment packages, performing data entry of patient demographic information and receiving and re-directing patient information and other relevant information to a variety of areas.

What you'll do as an Oncology Clinic Receptionist at BC Cancer Vancouver

• Perform a variety of reception duties including receiving patients and visitors, answering inquiries and giving directions, assisting patients and other visitors including directing patients to other areas within the centre.
• Operate a variety of office equipment such as desktop computer, photocopier, fax machine, multi-line telephone, and thermal printers
• Enter patient information into electronic health record information such as name, address, date of birth and contact information and notifies requestor by phone or fax.
• Maintain and process incoming requests from patients or other departments according to department procedure by collecting information pertinent to the patient appointment , attaching outside reports to the clinical record, ensuring reports/ are available electronically for providers and clinicians
• Schedule patient appointments for diagnostic procedures or treatments

What you bring

• Grade 12, plus one year of recent related experience or an equivalent combination of education, training and experience.

You are also able to:

• Keyboard at 45 w.p.m.
• Communicate effectively both verbally and in writing.
• Deal with others effectively.
• Carry out the physical duties of the position.
• Organize work.
• Operate related equipment

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.

• Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth and development.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

Job Type: Temporary, Full-time (Until - April 12, 2024)
Wage: $21.37 per hour
Location: 399 Royal Ave, Kelowna, BC V1Y 5L3
Applications will be accepted until position is filled.
Hours of Work: Monday to Friday; 0730-1530, 0800-1600, 0830-1630 or as operationally required
Requisition Number: 134910E

What we do

provides comprehensive cancer control for the people of British Columbia.

BC Cancer is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority ( ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs:

PHSA and BC Cancer are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at

Please note the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday - Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.
Labor Agreement Facilities Subsector
Requisition # 134910E-2388489
Work Site 399 Royal Ave, Kelowna, BC V1Y 5L3
Job Type Temporary, Full-Time
Temporary Duration Until return of incumbent
Salary/Rate $21.37 / Hour
FTE 1.00
Hours of Work 0730-1530, 0800-1600, 0830-1630 or as operationally required
Work Days Mon, Tue, Wed, Thu, Fri
Expiry Date 02-Dec-2022