Job Description

CUPE 543.3

Afternoon shift

Windsor location

Band 5

Posting close date:

Oct. 3, 2025



Position Summary

The program clerk is responsible for providing clerical support to management and departmental staff. Working in a team based environment, program clerks maintain a high degree of professionalism and diplomacy in dealing with the general public, staff, and outside agencies to ensure maximum customer satisfaction.

Hours of work Monday to Friday 12:00pm -8:00pm



Position Responsibilities

Receive incoming calls and triaging to appropriate health unit staff or programs Maintain records (filing, photocopying, faxing, mail, taking minutes, purchase orders, data entry, etc.) Appointments, meetings, and registration Assist in coordination of workshops and events Use of Ministry and program related database (i.e., inputs, updates and maintains data) Type and proofread correspondence, documents etc. Track and maintain resource program supply Revise, create and maintain departmental forms and information sheets Support team initiatives and activities (i.e., Mass mail outs, assembling kits, etc.) Upload policies Provide switchboard/reception relief as required Provide other clerical duties/coverage as assigned by manager

Position Qualifications

Education, Training and Experience:

Minimum 1 year post-secondary education in Office Administration, Executive or Medical Office Administration 1 year clerical experience

Other Requirements:

Proficiency with current computer applications (Microsoft Office - Word, Excel, PowerPoint, Internet, Outlook) Ability to work independently and collaboratively within an interdisciplinary team Ability to plan, organize, and prioritize workloads Ability to multitask in a fast-paced environment Skill and accuracy in data input and typing a variety of forms, documents, etc. Knowledge of medical terminology is an asset Ability to learn data management systems Successful completion of a competency test A valid Ontario Driver's Licence, access to a reliable motor vehicle during working hours, as well as 1 million dollars in liability insurance A satisfactory vulnerable sector police clearance Ability to meet physical demands of position TB skin test and immunization policies must be adhered to Ability to speak a second language considered an asset

Band Entry Rate 1st Year 2nd Year 3rd Year 4th Year 5th Year

5 $28.05 $28.93 $29.81 $30.73 $31.68 $32.66



The Windsor-Essex County Health Unit is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the Windsor-Essex County Health Unit will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.