Job Description

Position Number: 214428-67
Position Available: Clerk III
Status: Casual (2 positions available) - This position falls under the PT Collective Agreement
Department: Mental Health - Inpatient Psychiatry
Union: C.U.P.E.
Shifts: Days, Evenings, Weekends
Rate of Pay: $27.81 - $28.92/hr
Posting Date: June 30, 2025
Closing Date: July 7, 2025
Internal applicants must apply by 11:59pm on July 7, 2025.
About Joseph Brant Hospital:
Joseph Brant Hospital (JBH) is a full-service hospital located in the growing and thriving community of Burlington, Ontario, serving more than 185,000 residents in Halton, Hamilton, Waterdown, Flamborough, Milton and Stoney Creek. JBH is honoured to be recognized as one of Hamilton Niagara's Top Employers since 2015, with a skilled team of approximately 200 physicians, 2,000 employees, and more than 300 volunteers.
JBH is a Clinical Education site in conjunction with McMaster University, and is designated as an Academic Community Teaching Hospital. JBH is also a partner member of the Burlington Ontario Health Team (BOHT). JBH is deeply committed to providing exemplary care and living the hospital's core values of Compassion, Accountability, Respect and Excellence.
JBH also inspires and empowers a culture of caring and this is demonstrated in many ways including our commitment to the health, safety, and wellbeing of our people. For more information, visit .
Qualifcations

• Demonstrated ability to tolerate ambiguity, embrace change and champion innovative ideas
• Comfort working across and with diverse stakeholders and ministries
• Passion for solving problems yet to be defined
• Commitment to transforming the Mental Health & Addictions system
• Embrace Technological advances to better meet with needs of diverse populations
• Medical Office Administration Diploma or equivalent required; knowledge gained through past experience in a clerical role
• Medical terminology certificate or equivalent required
• Demonstrated typing skills of 40 wpm (testing will be conducted)
• Demonstrated computer experience utilizing Microsoft Calendar, Word, Excel, PowerPoint, Outlook and Publisher; including Clinical Connects (Testing may be conducted and only those achieving proficiency level in all areas will proceed to the interview stage)
• Proficient in Meditech System
• Knowledge of MIS and CDS Mental Health reporting requirements to the Ministry
• Demonstrated excellent telephone manner and communication skills (written and verbal)
• Demonstrated exceptional customer service skills with clients, families and community stakeholders; maintain confidentiality
• Must have comfort level in potentially volatile environment (CPI training will be required)
• Strong time management skills to meet competing priorities and deadlines, organizational and decision making abilities combined with strong judgment and interpersonal skills

PLEASE NOTE: Assignment subject to change based on the needs of the department.
To be considered for this exciting opportunity please visit the to apply. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Joseph Brant Hospital is committed to an equitable and inclusive culture where everyone thrives and feels that they belong. One of the pillars of our Diversity, Equity and Inclusion framework is to enable our people and patients to flourish by removing barriers. In compliance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available during the recruitment and selection process and throughout employment.
Please help us meet our commitment to providing an inclusive and barrier-free environment by letting us know if you require accommodation. Contact Human Resources for confidential assistance at or at 905-632-3737 ext. 4129.
Please include the posting number in the subject line of any email correspondence to enable appropriate assistance.