Clerk, Hotel Front Desk
Saint John, NB, Canada
Job Description
- Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience: 1 year to less than 2 years
- or equivalent experience
Work setting
Hospitality industry Hotel, motel, resortTasks
Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Investigate and resolve complaints and claims Process guests\' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Handle wake-up calls Provide customer serviceComputer and technology knowledge
Multi-line switchboard Central reservation system (CRS) SpreadsheetHealth benefits
Dental plan Health care plan Vision care benefitsOther benefits
Free parking available Work Term: Permanent Work Language: English Hours: 30 to 40 hours per week
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Job Detail
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Job IdJD2117521
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSaint John, NB, Canada
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EducationNot mentioned