Clerk, Hotel Front Desk
Saint John, NB, Canada
Job Description
- or equivalent experience
Work Setting
- Hospitality industry
- Hotel, motel, resort
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Handle wake-up calls
- Provide customer service
Computer and Technology Knowledge
- Multi-line switchboard
- Central reservation system (CRS)
- Spreadsheet
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Other benefits
- Free parking available
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Job Detail
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Job IdJD2009085
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSaint John, NB, Canada
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EducationNot mentioned