Job Description

Duree de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 80 hours bi-weekly Education: Experience:

Education

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Secondary (high) school graduation certificate

Tasks

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Develop communication strategies Evaluate communication strategies and programs Implement communication strategies and programs Answer written and oral inquiries Answer inquiries and provide information to customers Arrange for refunds and credits Explain the type and cost of services offered Issue receipts and other forms Receive and log complaints Receive payments Explain procedures, risks and benefits to clients Answer clients' inquiries and provide information

Computer and technology knowledge

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MS Excel MS Word MS Office

Area of specialization

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Communications

Transportation/travel information

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Own transportation Own vehicle

Work conditions and physical capabilities

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Attention to detail

Own tools/equipment

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Cellular phone Computer Internet access

Personal suitability

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Punctuality Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Organized Reliability Team player

Screening questions

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Are you authorized to work in Canada? Do you have experience working in this field? Do you live near the job location? What is the highest level of study you have completed?

Experience

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1 year to less than 2 years

Health benefits

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Dental plan Health care plan Vision care benefits

Financial benefits

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Group insurance benefits

Other benefits

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* Free parking available