Education: Secondary (high) school graduation certificate
Experience: 7 months to less than 1 year
Work setting
---------------- Urban area
Business sector
Tasks
--------- Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Arrange for refunds and credits
Issue receipts and other forms
Maintain records and statistics
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Order office supplies and maintain inventory
Perform general office duties
Receive and log complaints
Receive credit and employment applications
Receive payments
Computer and technology knowledge
------------------------------------- MS Outlook
MS Windows
Security and safety
----------------------- Criminal record check
Work conditions and physical capabilities
--------------------------------------------- Attention to detail
Personal suitability
------------------------ Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Organized
Reliability
Team player
Other benefits
------------------ Free parking available
Learning/training paid by employer
Other benefits
Parking available
Wellness program
Work Term: Permanent
Work Language: English
* Hours: 15 to 25 hours per week
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