Job Description

Under the general supervision of the Councillors’ Liaison Coordinator, the Administrative Support Clerk provides a wide variety of general clerical, administrative and financial related duties in support of the City Clerks Department, Councillors’ Liaison Coordinator, and City Councillors. The Administrative Support Clerk greets and provides assistance to in-person and telephone inquiries from the public, elected officials, media and administration, provides back up to other team members and assists the Senior Election Official in the conduct of civic elections. As the Administrative Support Clerk, you will:

• Act as the receptionist for the Councillor’s Office as well as provide a range of administrative and clerical duties.
• Provide administrative and financial related assistance to the Councillors’ Liaison Coordinator.
• Assist the Senior Election Official in the conduct of civic elections and by-elections.

• High School Diploma or equivalent combination of training and experience.

• Completion of a basic accounting/bookkeeping training course.

• One year of clerical/administrative and customer service experience.

• Experience in basic bookkeeping, office and general business procedures, performing accounting reconciliations and dealing with cash.

• Experience dealing with elected officials would be an asset.

• Ability to type accurately at 40 w.p.m., with a sound knowledge of grammar and spelling.

• Proficiency with Microsoft Office Software (Word, Excel, Outlook, PowerPoint), PeopleSoft (within 3 months) and ability to learn specialized departmental and other systems.

• Basic knowledge of accounting procedures and practice and the ability to understand budgeting needs of an office and provide basic support in that area.

• Ability to maintain accurate records and files.

• Ability to maintain professional behaviour and confidentiality at all times.

• Ability to deal effectively and courteously with the public, media and other civic departments, in varying circumstances in accordance with the Respectful Workplace Standard.

• Ability to follow written and oral instructions and exercise sound judgment and discretion.

• Ability to plan, organize and implement work with minimal supervision.

• Ability to work during times of high workload while managing competing priorities.

• Ability to converse in/understand French or other languages would be an asset.

• The successful candidate must maintain legal eligibility to work in Canada. If the successful candidate possesses a work permit, it is their responsibility to ensure the permit remains valid.
• A Police Information Check satisfactory to the employer will be required from the successful candidate(s), at their expense.

• Citizen & Customer Focus
• Respecting Diversity
• Ethics and Values
• Integrity and Trust
• Results Oriented