Job Description

Requisition ID: 369845Position Number: 20090503Posting End Date: November 14, 2024City: WinnipegEmployer: Shared HealthSite: Health Sciences Centre - Diagnostic Centre of ExcellenceDepartment / Unit: Diagnostic Imaging Child HealthJob Stream: Clinical SupportUnion: CUPEAnticipated Start Date - End Date: 12/16/2024 - 02/16/2026Reason for Term: Maternity LeaveFTE: 1.00Anticipated Shift: Days;Evenings;WeekendsWork Arrangement: In PersonDaily Hours Worked: 7.50Annual Base Hours: 1950Salary: $19.763, $20.355, $20.966, $21.594, $22.244, $22.910Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.Position OverviewReporting to the Diagnostic Imaging Manager the incumbent provides reception and clerical support for the department.Duties include:

• Acting as a receptionist for the area; answering telephones, taking and relaying messages, and greeting and directing patients and visitors.
• Monitoring the waiting areas and providing support and assistance to patients/families/caregivers.
• Scheduling in and out patients, emergency appointments, organizing and faxing all elective appointments to referring physician offices, mailing confirmation letters to patients, booking patients for biopsies and procedures to be done with sedation or general anaesthesia.
• Coordinating with requesting physician offices and; scheduling all in-hospital clinic appointments in RIS after requisitions have been received and coded by the Technologists and Radiologists; rescheduling appointments as required.
• Preparing all requisitions prior to patient arrival including searching patient demographics in the Client Registry and transferring information into RIS; taking requisitions to Central Registry to obtain HRN numbers.

Experience

• Previous reception experience preferred.
• Previous experience using the Radiology Information System (RIS) and Admission, Transfer, Discharge System (ATD) and Electronic Patient Record (EPR) preferred.

Education (Degree/Diploma/Certificate)

• Complete high school education, Manitoba standards, required.
• A combination of education and experience may be considered.

Qualifications and Skills

• Preference will be given to those applicants competent in an Indigenous language and/or knowledge in Indigenous customs, traditions and values.
• Typing 50 wpm and medical terminology (75% pass mark) required.
• Must be able to relate and communicate well with patients and their families and have some knowledge of the emotional and psychosocial needs of children in hospitals and apply this knowledge toward alleviating the trauma of undergoing unpleasant tests for both the patient and parents.
• Must be able to promote a patient oriented and personalized environment.
• Must have effective English communication skills (both oral and written) and excellent interpersonal skills.
• Must have good organizational skills, prioritize demands and be able to accomplish multiple tasks simultaneously.
• Must have a high degree of accuracy.

Physical Requirements

• May be asked to escort patients to other areas of the hospital.
• Good manual dexterity.
• Stands and moves about during most of the working day in a confined space.
• Bends, reaches, lifts and carries for short distances materials or accessory equipment weighing up to 50 lbs.
• Must be able to function effectively in a stressful environment with frequent interruptions.

This term position may end earlier as outlined in your collective agreement.We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Winnipeg Regional Health Authority