Job Description

Join a hospital where everyone makes a difference! Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including: Emergency, Surgery, Medicine, Women\xe2\x80\x99s and Children\xe2\x80\x99s Health, Intensive Care, Mental Health, and Inpatient Rehabilitation.

Our vision is to creating healthier communities together. Our dedicated and skilled staff are passionate about providing outstanding patient-centred care, and an exceptional patient experience to residents of the Waterloo Region and beyond.

Why Should You Apply to CMH?

• Healthcare of Ontario Pension Plan (HOOPP)
• Group Benefits, including Health & Dental, for full time employees
• Employee & Family Assistance Program
• Career Development & Education Grant
• Wellness & Wellbeing Program
• Diversity, Equity & Inclusion Initiatives

Come be part of our vision as CMH leads in innovation and compassion! To learn more about CMH, please visit our website at .



Salary

$25.307

Schedule

Days, Monday - Friday

Shift

8 hrs

Expected Average Number of Hours: 15-22 hrs bi weekly ( not a guarantee of hours )

As an integral member of the Ambulatory Care team, the Clerical Associate\xe2\x80\x99s responsibilities include, but are not limited to: manage incoming calls, booking patient appointments and follow up with reminder calls, registration, verify and update accurate patient demographics, verify and update medical insurance benefits and patient payment sources, process physician orders, coordinate diagnostic and lab tests, prepare patient charts, filing, scanning and indexing, faxing, directing and coordinating communication in and out of the department, order supplies and maintain inventory.

This position provides service to several clinics (C.2 & D.0 including Pain Clinic). The Clerical Associate must maintain strict confidentiality of all patient information in accordance with the Personal Health Information Protection Act (PHIPA).

This position will work days. The physical demands of the role may include but are not limited to sitting, standing, walking, pushing, pulling, lifting and bending. This position contributes to ensuring there is a safe environment for patients, staff and visitors. Other duties as assigned and as per job fact sheet.

Posted hours do not constitute a guarantee that shifts will not be subject to change.

Skills and Qualifications:

• Completion of a Health Office Administration course required
• Minimum of 2 years of current clerical experience is required
• Successful completion of secondary school required
• Working knowledge of software including Meditech and MS office suite is required
• Current knowledge for patient flow and clinical necessities of an Outpatient Clinic is required
• Must be able to type 60 WPM accurately
• Excellent interpersonal and communication skills
• Ability to work in a fast paced environment
• Proven track record interfacing with a broad range of clients including physician offices and patients
• Strong decision-making skills and solid judgment
• Proven track record coordinating, prioritizing and developing effective workflow methods to increase efficiency
• Demonstrated ability to attend work on a regular basis is required

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Cambridge Memorial Hospital requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

The successful external applicant is required to provide the applicable criminal record check, as requested by Human Resources, in accordance with federal and provincial legislation. Valid criminal record checks are in original format and dated with two months from date of conditional offer from CMH.

Cambridge Memorial Hospital is committed to providing and fostering a respectful, caring, and inclusive workplace that is free from violence and harassment. We provide reasonable accommodation during recruitment and selection to support an equitable process.

We welcome all applicants and encourage members of equity-deserving groups, including but not limited to, Indigenous and LGBTQ2SIA+ communities, racialized groups, persons with disabilities, and women to apply. Cambridge Memorial Hospital is an employee partner with the Canadian Centre for Diversity & Inclusion (CCDI).

We thank all those who apply, however only those selected for an interview will be contacted.

Cambridge Memorial Hospital