Job Description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

Nous sommes actuellement a la recherche d'un ou d'une

Conseiller Principal en Indemnisation, Lignes Specialisees, E&O D&O

qui jouera un role essentiel dans le soutien de notre croissance en assurance specialisee. Il se peut que le poste soit converti en Conseiller en Indemnisation selon l'experience des candidats ou candidates.



Sous la direction des Reclamations en lignes specialisees, a titre de

Conseillere Principale en Indemnisation E&O D&O

- Quebec, vous devrez, comme expert en sinistre, assister le client dans le cadre de reclamations en responsabilite professionnelle et en responsabilite des administrateurs et dirigeants. Vous devrez analyser la recevabilite de la reclamation, conduire l'enquete pour determiner la responsabilite potentielle de l'assure et/ou des tiers, evaluer les dommages reclames et negocier, le cas echeant, un reglement, tout en veillant, a chacune des etapes, a offrir a l'assure un service client exceptionnel.


De concert avec nos avocats, vous devrez, traiter des dossiers litigieux, elaborer des strategies et envisager les modes alternatifs de reglements de conflits dans ces dossiers.


LIEU DE TRAVAIL : Montreal, Laval, St-Hyacinthe, Quebec

Responsabilites principales

:

Etre a l'ecoute du client, expliquer clairement le parcours qu'entreprendra la reclamation, repondre a ses questions et livrer un service qui depasse ses attentes Analyser les garanties d'assurance du client et expliquer clairement quelles sont les protections en lien avec la reclamation presentee Evaluer la responsabilite potentielle de l'assure et/ou de tierce partie en appuyant son raisonnement sur des elements d'enquete pertinents et bien etayes Evaluer le caractere raisonnable et la recevabilite des dommages reclames a l'assure Communiquer efficacement avec le client pour l'informer des developpements Bien annoter et documenter son dossier en respectant les normes et directives de l'entreprise Negocier efficacement, si opportun, les reclamations Assurer une saine gestion des frais et des couts externes Collaborer activement avec les divers services tel que la souscription, la distribution, le contentieux, ainsi qu'avec les courtiers Participer aux catastrophes lorsqu'elles se presentent Assister a des conferences de reglement a l'amiable et a des proces Maintenir a jour ses connaissances et participer aux developpements de collegues

Competences

Etre oriente vers le client Communiquer efficacement, simplifier le parcours du dossier Sens de l'analyse et de la synthese Curiosite intellectuelle, Savoir planifier, organiser et etablir une strategie Adaptabilite Negociation

Qualifications

Diplome d'etude collegiale (DEC) et/ou formation equivalente ou jugee pertinente Detenir un permis 5a valide aupres de l'AMF Experience de 5 ans a titre d'expert en sinistre E&O D&O ou experience equivalente Bilinguisme (Francais, Anglais) . Necessite de traiter des dossiers de reclamations d'une clientele anglophone sur une base reguliere DEC en assurance /

Baccalaureat en droit

(un atout)

#LI-LA


#LI-Hybrid

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.


Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:


A financial rewards program that recognizes your success An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased An extensive flex pension and benefits package, with access to virtual healthcare Flexible work arrangements Possibility to purchase up to 5 extra days off per year An annual wellness account that promotes an active and healthy lifestyle Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities Inspiring leaders and colleagues who will lift you up and help you grow A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.