The Opportunity
Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.
You will be joining a professional and collaborative team which strives to deliver pragmatic and efficient claims management. You will be a key contributor by seeking the best claims outcomes on moderate to complex liability claims for large corporations, multinationals, and international insureds.
Zurich Canada Claims Specialists are driven to provide excellent service driven by a culture of integrity, fairness, and sustainability.
Your main responsibilities as a Claims Specialist will be to complete the review and assessment of the liability and coverage applicable to each loss and to handle the investigation and litigation components.
You will negotiate settlement of claims and manage litigation by providing directions to counsels, attend to judicial settlement conferences and get involved with trials preparation. You will be responsible for setting and reviewing reserves and you will be contributing to the company's performance and growth by controlling the expenses and the claims life cycle.
This is a hybrid work opportunity.
What you will do
Document claims files by accurately capturing and updating claims developments and loss details.
Determine liability by gathering and analyzing relevant facts; utilizing applicable law and principles of negligence.
Perform review of coverage; address coverage issues determining whether the loss falls within the coverage.
Work to have a timely resolution to claims by developing case strategy; developing a case evaluation; escalating issues as appropriate.
Establish timely reserves and perform ongoing review throughout claims cycle within authority limit by estimating and validating value of claims.
Assess damages by calculating applicable damages or range of damages allowed by law.
Negotiate settlement of claim by establishing appropriate negotiation strategy and utilizing available tools and resources within authority limits.
Ensure customer service by proactively communicating information; responding to inquiries; following customer protocols and participating in customer marketing efforts.
Manage expenses by working within vendor approved networks and managing scope of work assigned to outside contractors.
Complete referrals to recovery and investigation services teams.
Job Qualifications - What you bring to the table
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