Job Description

Truthfulness | Fairness | Value | Loyalty

At Western Financial Group, we take pride in being one of Canada's largest insurance brokers. Our strength lies in our incredible team of over 2,200 dedicated professionals, spread across 180+ locations nationwide. Together, we create a supportive and collaborative environment that has earned us the recognition of one of Forbes Canada's Best Employers.





Discover a workplace where your well-being is a priority, and your contributions make a real difference. With competitive benefits, a strong community focus, and a commitment to work-life balance, Western is not just a place to work, it's a place to thrive!



Join our team and experience the Western difference - where caring for our customers, communities and team members is our passion!

Claims Consultant

Your success stems from your ability to effectively manage all file intake while providing mitigation recommendations. You will be our advocate with all claims concerns and consult with our employees as required to improve Westerns practices so that we can better achieve our business goals.

Here is what a typical day looks like

Build and maintain impactful business relationships with Carriers Identify actual and potential exposures, includes reporting to our insurance providers and make recommendations for any Western procedural change requirements Advising and consulting with branch employees on the claims process as required Providing support to Western Financial Group claim escalations Investigate, evaluate, negotiate, and settle complex Errors & Omission claims Analyze trends by loss type, line of business, province etc Providing recommendations on opportunities for positive intervention Participate in enhancing and implementing the Claims Advocacy Program Support and participate in the development and delivery of risk mitigation and prevention training Provide detailed statistical updates to stakeholders

The value you bring

Proven claims experience within the Insurance industry Minimum Level 2 General Insurance License required Proven ability to successfully negotiate through conflict and difficult conversations Involvement in industry related associations an asset Professional communication etiquette, both written and verbal CIP designation or equivalent an asset




Hours: 37.5 hours/week



Location: Remote within Canada



Salary range: $80,000 - $100,000



Requisition: 82239





At Western, we prioritize the well-being of our employees and are committed to fostering an inclusive environment that values diversity within our communities. We strive to create a workplace that is accessible, equitable, and supportive, ensuring that all team members feel valued and can thrive in their roles. As an equal opportunity employer, we welcome applicants from all backgrounds, and we encourage individuals to apply even if their experience does not fully meet all the criteria listed.





If you need assistance or have questions about requesting reasonable accommodation, please feel free to reach out to us at any time during the hiring process by contacting our Talent Acquisition team at talent.acquisition@westernfg.ca or reviewing Careers Page on our website.





We value our employees and offer programs that enhance their lives. Eligible employees receive 3 weeks' vacation, 14 wellness days, company matching investment and savings programs, and 100% employer-paid group benefits.





For over 20 years, community support has been integral to our culture through the Western Financial Group Communities Foundation.