Job Description

What it's like to be a Northbridge Claims Assistant

As a Claims Assistant, you'll play a key role in supporting our adjusters across all claims lines by providing prompt and efficient technical and administrative services. This is a fast-paced, deadline-driven role where attention to detail is essential. You'll manage a variety of tasks, from processing payments and invoices to coordinating with police detachments for reports, and ensuring claims files are accurate and up to date. You'll also help manage shared inboxes, support internal teams, and rotate in-office mail handling with your team on a hybrid schedule. This is not a call-queue role--your focus will be on organization, accuracy, and collaboration.

We want your talent!

If you are great at:

Checking and receiving new claims Answering incoming inquiries Assisting claims adjuster with administrative tasks Sorting and distributing mail and faxes Data editing, verification, and reconciliation activities

And you have:

Post-secondary school education or equivalent on the job experience. Previous experience in an office environment is an asset Excellent filing, keyboarding and data entry skills Strong technical skills with MS Office Suite

We really mean it when we say we put you first. Here are a few ways how:

Hybrid work! you get to work from the office and at home 50/50, allowing you to manage both worlds with the ease and flexibility you need. We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more! We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs. We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs. NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days

We're committed to pay transparency and fairness. The base salary range for this role is $38,000 to $58,000, which reflects the expected base pay - not the total compensation package. The actual base salary may vary depending on your experience, skills, and alignment with the position. We're also open to candidates at different levels, so if this range doesn't quite match your expectations, don't let that hold you back -- we'd still love to hear from you.


This is a real opportunity -- we're actively hiring! If the role sounds like a good fit, we encourage you to apply. Beyond base pay, we offer a robust Total Rewards program that includes benefits, wellness support, and other meaningful perks.


We also want to be transparent about our hiring process. While one of our systems includes AI capabilities, over 99% of our screening is done by real people. We believe in thoughtful, human-centered hiring decisions, and are committed to giving every application the attention it deserves.


#LI-Hybrid

Qui nous sommes

Nous sommes la Financiere Northbridge. Nous sommes fiers d'etre une societe canadienne a 100 %, detenue en propriete exclusive par Fairfax Financial. Nous offrons nos services par l'entremise de nos marques Northbridge Assurance, Les assurances Federated et TruShield Assurance. Nous sommes reconnus comme etant l'une des plus importantes societes d'assurance de dommages des entreprises au Canada. Nos employes sont engages a comprendre les besoins de nos clients, et nous faisons tout en notre pouvoir pour aider les entreprises canadiennes a connaitre un avenir meilleur et plus securitaire. Nous sommes une entreprise formee de personnes passionnees qui placent les gens au coeur de leurs preoccupations. Souhaitez-vous vous joindre a une equipe qui croit en l'importance de travailler fort, et d'avoir du plaisir au travail, tout en ameliorant les choses? Ne cherchez pas plus loin que Northbridge.


A la Financiere Northbridge, nous avons a coeur de creer un milieu de travail inclusif ou nous celebrons les employes et les accueillons comme ils sont. Peu importe qui vous etes ou ce qui vous rend unique, nous vous accueillons a bras ouverts. Veuillez simplement nous indiquer comment nous pouvons vous aider ou vous accommoder au cours du processus de selection.