Job Description

Claims Administrative Assistant (Entry Level Positions) | Onsite, Full-Time, Permanent

At MCL McGill Carriers Ltd., we are committed to safety, efficiency, and customer satisfaction. We take pride in delivering exceptional service to our clients while maintaining the highest safety standards on the road. Join our team, where your skills are valued, and your contributions make a real difference.

Why Join Us?

Competitive salary based on experience Mon- Fri| 8:00 am - 4:30pm Supportive and professional team environment Potential for the position to become permanent Training and development opportunities

Position Overview

We are currently seeking a highly organized and detail-oriented

Claims Administrative Assistant

to join our team who will support the Claims team with a variety of administrative tasks to ensure the efficient handling, tracking, and processing of vehicle damage claims. This role involves regular communication with internal departments, OEMs, terminals, and external vendors, as well as attention to detail and the ability to manage multiple priorities.

Key Responsibilities

Organize and manage incoming claim documentation from OEMs, drivers, terminals, dealerships, and other stakeholders.

Maintain a weekly spreadsheet of all incoming claims and distribute to terminal representatives for follow-up.

Follow up with terminals to ensure timely responses and updates on outstanding claims.

Review claim documentation for completeness and accuracy, ensuring alignment with individual OEM rules and requirements.

Print, scan, and distribute weekly claims packages; ensure that Magnus is updated with accurate customer numbers to assist the accounting team.

Review claim notifications from Ford (deGould), update Magnus accordingly, and assess damage claims using AIAG guidelines to determine whether damage was noted at pickup.

Participate in special projects, which may account for 30% or more of daily responsibilities.

Perform other administrative or support duties as assigned by management.

What You Bring to the Role

High school diploma or equivalent required

Administrative experience, preferably in a transportation, logistics, or automotive claims environment.

Strong organizational and time management skills.

Proficient in Microsoft Excel and other Microsoft Office applications.

Detail-oriented with the ability to review and interpret documentation accurately.

Comfortable working independently and as part of a collaborative team.

Familiarity with AIAG guidelines and/or OEM processes is an asset.

Typing speed of 50 words per minute or higher.

Additional Information

MCL is committed to providing a

scent-free workplace

to ensure a safe and healthy environment for all employees

How to Apply

If you're a proactive, detail-oriented individual looking to grow your career in claims administration, we encourage you to apply!

Please submit your resume and a cover letter outlining your qualifications and interest in joining MCL McGill Carriers Ltd. We thank all applicants for their interest; however, only those selected for further consideration will be contacted.

Applicants must be legally eligible to work in Canada.

MCL McGill Carriers Ltd. is an equal opportunity employer committed to a workplace free from discrimination and harassment. We welcome and encourage applications from all qualified individuals, including those of any race, ethnicity, religion, gender, sexual orientation, age, disability, or protected status.

Job Types: Full-time, Permanent

Pay: $45,000.00-$50,000.00 per year

Application question(s):

Ability to Commute to the work location?
Work Location: In person