Job Description

PLEASE NOTE THAT ONLY CANDIDATES WITH INSURANCE EXPERIENCE WILL BE CONSIDERED

THIS ROLE IS 100% REMOTE HOWEVER CANDIDATES MUST RESIDE IN ONTARIO!

Description of Position :

The incumbent will be responsible for processing accident benefit claims:

Cursory telephone contacts to all parties involved.

Ongoing processing and assessing new claims, detailed and thorough investigation, needs analysis, and delivery of superior customer service

Demonstrates good analytical skills in determining the course of investigation a claim should take. (i.e. When to set up a collection company or legal assignment.

Determine recovery prospects via multiple sources

Create recovery claims packages

Timely management of activities

Ensure adequate claims reserving practices/processing payment.

Identify responsible parties in the process and place on notice.

Proactive diary with and regular follow up calls with members and third-party personnel.

File reporting as per company procedures.

Ensure immediate and effective responses are provided through written/telephone communication to the following: (lawyers, clients, third parties)

Assist with workload for others as applicable (vacation times/buddy system/illnesses)

Share ideas and handling procedures with team and management.

Qualifications:

- Experience in property claims - Collections experience an asset
- Completion of post-secondary education or equivalent work experience in a related field.
- Minimum of 3 years of experience in claims, subrogation/Claims Recovery, or collections.
- Possession of CIP/FCIP designation or Collection License would be beneficial.
- Excellent customer service skills.
- Strong verbal and written communication abilities.
- Proficiency in Microsoft Office Suite.
- Ability to collaborate effectively in cross-functional teams.
- Keen attention to detail.
- Strong negotiation and analytical skills.

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Robert Half is the world\'s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Robert Half

Robert Half est la premi\xc3\xa8re et la plus grande firme de solutions de gestion des talents sp\xc3\xa9cialis\xc3\xa9es au monde, qui met en relation des chercheurs d\'emploi hautement qualifi\xc3\xa9s avec des opportunit\xc3\xa9s au sein de grandes entreprises. Nous offrons...

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