Job Description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

Nous sommes a la recherche d'

expert en sinistre biens internespour notre equipe grandissante!

Comme

Expert en sinistres, biens Internes - habitation

, vous serez au coeur de ce que nous faisons le mieux : aider les gens. Vous travaillerez au sein d'une equipe passionnee et diversifiee d'experts en sinistre qui aident les clients a se remettre sur la bonne voie apres un sinistre.



Votre grand coeur et vos competences impressionnantes seront un atout precieux pour notre equipe, et nous vous offrirons des occasions stimulantes d'enqueter sur des reclamations d'assurance biens et des sinistres complexes et de les gerer pour nos activites d'assurance des particuliers et des entreprises. De plus, nous avons plus de 75 differents types de postes au sein de l'equipe d'indemnisation, ce qui signifie des tonnes d'occasions pour vous de faire progresser votre carriere d'une facon qui vous tient a coeur.



Chaque situation unique et chaque reclamation d'assurance biens fera rayonner votre habilete a gerer les details. Vous passerez en revue les dossiers individuels, rencontrerez l'assure et les temoins, conserverez des documents clairs et bien organises et comparerez des contrats afin d'effectuer des evaluations liees a la responsabilite et au reglement des reclamations.



Ce que vous accomplirez chez nous

Ouvrir les nouvelles reclamations au telephone avec les clients, puis assurer une prise en charge immediate de la situation. Analyser les informations recueillies, determiner la recevabilite et enqueter les circonstances d'une reclamation afin d'en determiner les causes et reviser l'evaluation des dommages. Recueillir les versions des faits des assures et/ou temoins en les interrogeant sur les evenements. Utiliser les outils de facon efficace. Determiner le potentiel subrogatoire dans les dossiers. Avoir une bonne gestion des reserves. Gerer efficacement de son bureau et ses priorites. Verifier les details de la police de l'assure pour determiner la couverture. Collaborer efficacement avec differentes equipes, notamment celles de l'evaluation, de la souscription et la subrogation. Veiller a la gestion efficace des couts.


Ce que vous mettrez a profit
Detenir un certificat d'experts en sinistre 5A et/ou 5B. Posseder au moins 1 a 2 ans d'experience a titre d'expert en sinistres Bien connaitre les produits d'assurance. Solides competences en gestion du temps. Excellentes aptitudes a la communication ecrite et verbale. Avoir une bonne comprehension du processus de reclamation Maintenir un haut niveau de performance et de productivite

Bilingue (francais et anglais)

Necessite de traiter des dossiers de reclamations d'une clientele anglophone sur une base regulier*

#LI-LA1


#LI-Hybrid

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.


Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:


A financial rewards program that recognizes your success An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased An extensive flex pension and benefits package, with access to virtual healthcare Flexible work arrangements Possibility to purchase up to 5 extra days off per year An annual wellness account that promotes an active and healthy lifestyle Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities Inspiring leaders and colleagues who will lift you up and help you grow A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.