Job Description

When our clients have been accused of doing something wrong, our Casualty Claims Adjusters are there to help save the day. With a focus on Auto BI and CGL claims, they are responsible for providing efficient and prompt investigation, assessing coverage and liability, while working directly with third parties to drive the claim. They are there to defend and rectify the situation, doing so with our clients in mind.


They are open-minded, understanding and passionate about maintaining strong relationships with our clients. Working in a collaborative team, there is the opportunity for coaching, mentoring and development from our more experienced Adjusters to help grow both your Customer Service and Investigative skills.


In other words, they're awesome. If you are too, consider joining us to support our Casualty Claims Department.

You're great at:

Customer Service Critical Thinking and Investigating Time Management

You have:

3-5 years of Adjusting experience Completed a 3 or 4 year Post-Secondary program Strong Customer Service background An open-mind and team-first mentality

We're great at putting you first by:

Prioritizing your well-being (Wellness Program, flexible health benefits, employee assistance) Promoting balance (flexible schedules, generous time off, and work from home options) Supporting your financial health (employee share purchase plan, pension plans, discount on staff insurance) Helping you grow in your career (education assistance, internal mobility) Caring about the community and the causes you believe in (donation matching, team volunteering)

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.

Salary range- $70,000 - $77,000 for Vancouver, BC.

Actual pay may be below or above the range based on candidates' knowledge, skills, and level of ability relative to expectations for the role applied to. Candidates with salary expectations outside of the range are encouraged to apply.

#LI-NW1 #LI-Hybrid

Who we are:

We're Northbridge Financial. We're proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada's leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We're a company of passionate people who put people first. Do you want to join a team that believes in working hard - and having fun at work - all while making a difference? Look no further than Northbridge.


At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.