Job Description

Social Navigator - Church Street (Edmonton)

Position:

Social Navigator

Site:

Church Street Pharmacy

Location:

10631 96 street, Edmonton, AB

Job Type:

Full-Time, 8 hr shifts, 5 days a week with occasional weekends

Pay:

$22.00 -$27.00 Hourly



Who We Are

Mint Health + Drugs is a fast-growing, pharmacist-owned company with 20 locations in Western Canada, dedicated to exceptional care and service beyond a typical drug store.



About the Role

Mint Health + Drugs is seeking an experienced social navigator to join our dynamic and growing team. In this role, you'll collaborate with a dedicated group of healthcare professionals, ensuring exceptional patient care and compliance with all regulatory requirements. You will be part of ACE Team.



The Adherence and Community Engagement (ACE) Team is a multidisciplinary outreach team dedicated to engaging hard to reach people experiencing health and social inequity. The ACE Team manages 2 teams with each having a complex caseload of 25-35 clients, operating 7 days a week, 365 days a year to provide wrap around health and social supports. We recognize that a client's health outcomes and their ability to address their basic needs, goes hand in hand. ACE is a dedicated group of pharmacists, nurses, outreach, and social navigators who go above and beyond everyday for their clients.



Benefits



Paid vacation Health & Dental Life Insurance AD&D and Long Term Disability RRSP Matching Education Allowance Employee Discounts Free On-Site Parking Great working Environment and Great Growth Opportunities

Education & Qualifications

Police Information Check with Vulnerable Sector. Active Alberta Class 5 Driver's License, clean 3-year Drivers Abstract. Certifications (or willingness to obtain): Standard First Aid and CPR. Training in Trauma Informed Care, Cultural Sensitivity, Stigma, and/or Harm Reduction, De-escalation. A diploma in Social Work is an asset, however direct experience working in the field will be considered equivalent.

Key Responsibilities



Work collaboratively as part of the ACE Team to connect clients to social supports. Creative problem solving for client social needs including food access, funding supports, emergency pet care, family supports, furniture, counselling, and supportive resources. Complete required housing assessments or referrals such as the Service Prioritization Decision Assistance Tool (SPDAT) and provincial assessments. Navigate and support clients in accessing appropriate income funding available as well as health benefits. Strong ownership of care planning as it relates to social supports, follow through and follow up. Effectively delegate follow up tasks to other team members to ensure continued progress during off-shift days. Efficiently document client care notes on Med Access EMR. Educate other ACE Team members of existing gaps, new resources, or alternative ways to improve client care. Engage, communicate, and advocate with a variety of health and social audiences to improve existing systemic barriers. Comfort driving, getting in and out of a vehicle and entering homes, shelters, community drop in spaces to see about 30 clients daily.

Experience & Skills

Minimum 6 months of experience working with marginalized, high risk and vulnerable populations. Working knowledge of harm reduction practices, abuse and trauma, sexual exploitation, addictions, mental health, homelessness, inner city, and Indigenous culture. Knowledge of and experience with Motivational Interviewing and using evidence-based models of care. Expert knowledge of Edmonton community resources for housing, funding, ID, shelter, and basic needs. Demonstrated experience de-escalating crisis and potentially violent situations with individuals under the influence of drugs or alcohol, under stress &/or struggling with acute/chronic mental health crises. Demonstrated experience completing housing referrals/applications, AISH or other funding applications. Demonstrated ability to collaborate with various social and healthcare disciplines to deliver person centered care. Comfortable using mobile technology- smartphones and phone applications, mobile laptops, Google Drive, Google Calendar, electronic platforms for client documentation.

We are excited to grow our team and look forward to welcoming dedicated professionals who share our vision and commitment to excellence. Take the next step in your career with Mint Health + Drugs today