Job Description

Are you a compassionate and detail-oriented individual with experience in a healthcare or wellness setting? Westside Chiropractic & Associates, a thriving multidisciplinary clinic located in the heart of South Granville, is seeking a dedicated Office Assistant to join our team long-term. We specialize in chiropractic care and registered massage therapy, offering a welcoming environment where patients feel valued and supported on their wellness journey.

About Us:

At Westside Chiropractic & Associates, we believe in the power of collaboration, community, and exceptional care. Our team is committed to building lasting relationships with both our patients and peers. We aim to create a positive, empowering work environment where every team member feels encouraged to contribute, learn, and grow.

What You'll Be Doing:

As an Office Assistant, you will be the first point of contact for our patients, ensuring they have a seamless and positive experience from the moment they walk through the door. Your key responsibilities will include:

Managing patient flow and appointment scheduling to ensure a smooth daily operation Handling payments, processing insurance billing, and maintaining accurate patient records Assisting with office communication, including patient inquiries and general office tasks Performing medical screenings and adhering to all health and safety protocols Supporting basic accounting tasks and daily sales reconciliation Managing digital marketing efforts to promote our clinic and connect with the community

Must-Have Qualifications:

Minimum 1-3 years of experience in a healthcare, wellness, or customer-facing role (chiropractic, physiotherapy, or similar clinic experience preferred) Proficiency with Microsoft Office (Windows, Outlook, Word, Excel) Strong verbal and written communication skills in English Basic knowledge and experience with daily sales balancing Ability to work efficiently in a fast-paced environment Professionalism, reliability, and strong attention to detail

Highly Desirable:

Experience with JaneApp (can be taught but is a strong asset) Familiarity with medical office terminology and insurance billing processes Prompt availability for start date

Desired Traits:

Empathetic and compassionate, with a genuine desire to support patients and team members Adaptable, with a strong willingness to learn and take on new tasks Problem-solvers with strong decision-making abilities Excellent communicators who thrive in a team environment Detail-oriented with a critical eye for accuracy

Working Hours & Location:

This is a part-time role with the potential to transition into full-time. Candidates

must have open availability

during our office hours:

Monday to Friday: 8:30 AM - 7:00 PM Saturdays: 8:30 AM - 1:00 PM As we expand, there may be opportunities for additional hours, including Sundays. This position is based

on-site

at our clinic in South Granville. Hours will range between 15 - 20 hours per week with potential for additional hours based on clinic needs

Compensation & Benefits:

Starting pay: $17.85-$21.00 per hour,

based on experience and clinic-specific skills

Opportunities for wage adjustments based on performance and contributions

Free chiropractic care

for employees

Why You Should Apply:

Long-term employment opportunity in a growing clinic Be part of a dynamic, caring team dedicated to holistic health Gain hands-on experience in a professional wellness setting Immediate start available for the right candidate

How to Apply:

If you're excited about the opportunity to join our team and meet the qualifications listed above, please apply through indeed with your resume and a cover letter outlining your experience to info@wellnesswca.com.

We thank all applicants for their interest, but only those selected for an interview will be contacted. Please refrain from calling the office.

Westside Chiropractic & Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment for all employees.

Job Types: Part-time, Permanent

Pay: $17.85-$21.00 per hour

Application question(s):

Are you available for 15 - 20 hours per week?
Experience:

Customer service: 1 year (required) Medical office: 1 year (required)
Work Location: In person