Job Description

Children's Services Worker (REPOSTED)

Human Services - Early Years & Child Care Services

CUPE LOCAL 966

Status: 1 Contract Full-time up to 12-Months

Salary: $66,898- $79,853

Work Mode: Hybrid *see below for more details about this work mode.

Location: 10 Peel Centre Drive, Brampton

Hours of Work: 35 hours per week

Who we are: Through a collaborative and evidence-based approach, Early Years and Child Care Services (EYCCS) plans, oversees, funds and manages a wide range of services intended to help families and children in Peel access safe and affordable child care and receive the supports they need to thrive. As the regions service system manager, our goal is to shape an inclusive, accessible, affordable, high-quality and accountable early years and child care system that supports parental choice and promotes child growth and development, making Peel a community for life.

The Role: The Children's Services Worker will determine financial eligibility for child care subsidy in accordance with Ministry guidelines, policies and regulations.

What you will do in this role:

• Determines eligibility for child care subsidy based on Ministry guidelines, policies and regulations
• Ensures accurate and thorough case management of client files
• Coordinates the placement of children in licensed child-care programs within the Region of Peel
• Maintains a high-volume caseload
• Refers to appropriate community resources
• Compiles statistical reports that are required for the Division and the Province
• Collaborates with various partners including purchase of service supervisors/operators, agencies, and Ontario Works Caseworkers for the provision of services
• Resolves conflict situations including disputes and complaints
• Acts as a resource to clients and to the general public
• Performs administrative work pertaining to all cases

What the role requires:

• Post-secondary education (degree or diploma) in a Human Services or related discipline with two (2) years of experience in the Human Services field
• Client focused and able to apply sound judgment to support good decision making in response to complex and sensitive issues
• Knowledge and ability to interpret relevant legislation including the Ontario Child Care and EarlyON Child & Family Centres Service Management & Funding Guideline, the Child Care & Early Years Act, 2014, MFIPPA, ODSP, Housing Services, Residential Tenancy and Human Rights Act
• Knowledge of Human Services program areas including, Early Years Child Care Services, Financial and Employment, Social Housing and Homelessness
• Working knowledge of Human Services technology including Ontario Child Care Management System, SAMS, EIM and MS Office

Skills/Abilities:

• Solid assessment and decision making skills
• Excellent verbal and written communication skills
• Proven problem solving skills
• Strong organizational and time management skills
• Strong and accurate mathematical skills
• Ability to work independently with minimal Supervision
• Child care or fee subsidy experience would be considered an asset
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

** Preference will be given to qualified applicants who are currently in the bargaining unit. **

Perks @ Peel and why you will love working for us:

• Comprehensive Health, Dental, Vision benefit plan including psychological health (effective start date; Regular Full-time Staff)
• % in lieu of benefits (Contract Full-time)
• Automatic enrolment into OMERS pension plan (where applicable)
• Accrue Vacation on a monthly basis (where applicable)
• Supportive leadership and a culture of respect and inclusion
• Access to tuition reimbursement (where applicable) and learning and development resources

Work Mode & Job Location: In this role you will have the ability to work remotely and attend on-site when required based on operational requirements at the 10 Peel Centre Drive, Brampton worksite. The frequency of on-site activities may vary on a weekly basis and based on operational requirements. Your remote work location must be located within the province of Ontario.

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.

Assessment: There will be an Assessment to be completed as part of the recruitment process. All communication will be sent to the email address attached to your application submission.

Interview: Our recruitment process will be completed with video conference technology.

At Peel Region, we value being open and transparent with our community. The Ontario government has passed legislation that will dissolve Peel Region on January 1, 2025. Peel remains committed to providing uninterrupted services to our residents and businesses through the transition. Skilled and qualified professionals are and will be needed to deliver services to the Peel community regardless of the governance model. For information about our transition and how we continue delivering services, visit peelregion.ca/transition.

If this opportunity matches your qualifications and experience, please apply on-line.

As part of the Regions ongoing commitment to health and safety, there are enhanced COVID-19 specific safety protocols and/or personal protective equipment requirements (e.g. masks, eye protection, etc.) in place to help protect health and safety. The additional requirements are determined based on the nature of the work being carried out.

About Us

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 175,000 businesses.

Were working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, weve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.

Recognized by Canada's Healthy Workplace Month with the presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, its impactful. We encourage you to in delivering essential services and programs to our diverse community. You won\'t find a better opportunity than Peel Region.

Additional Information

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.

Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact .

Please be advised, Peel Region uses email to communicate with their applicants for open job competitions. It is the applicants responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.

Region of Peel