Job Description

JOB DESCRIPTION

Children's Services Coordinator

Summary:

The Children's Services Coordinator, under the direction of the Manager of Programs & Services, will be the first point of contact for all of those inquiring about After School Program Services at the BGC Toronto Kiwanis. This position is responsible for ensuring that all systems and administrative workflows are carried out to achieve the operational goals of Children's and Youth Services. This role will also be responsible for the planning, implementation, evaluation, and administration of programs for clients between the ages of 6 and 15 years, in accordance with the Agency's stated purpose and in such a manner that optimum results are achieved. The position will monitor phone calls and emails and respond to all inquiries appropriately and within a reasonable amount of time.

Responsibilities:

Provide leadership in the development, planning, implementation, evaluation and administration of programs for clients between the ages of 6 and 15 years old including after-school, school breaks as well as holiday camps

Coordinate with the Manager of Programs & Services on the development and improvement of short and long range plans for Children's Services programs and services.

Provide support to the Manager of Programs & Services, including recommending changes to policies, procedures and programs that will service to improve the Agency's services and performance.

Hire, train, supervise and support part time and contract staff, as required

Maintain program registration and relevant statistical information related to necessary funding reports and summaries

Provide support to the children and families involved in the programs of the Clubs

Implement behaviour management techniques, as required.

Maintain involvement in professional field as a whole to support agency in interpreting trends and make changes to support those trends

Develop and maintain strong member and community relations including relations with other professional and social services groups within the community at large

Serve on community committees as determined by Manager of Programs & Services or the Executive Director

Maintain professional relations with clients, community, and professional and social service groups in the community

Provide leadership to staff training activities including the identification of training needs, development of appropriate training resources, implementation of training and evaluation of training activities through participant evaluation and performance monitoring

Manage performance of staff working with children in after-school, school break, weekend and summer camp programs

Ensure compliance of programs with the Agency's stated purpose and all applicable legislation and regulations including High Five

Submit monthly reports to Manager of Administration and/or Executive Director as required

Adhere to the Children's Services budget in all decisions

Act as a positive role model, instilling the Agency's values in children, youth and staff

Serve as Initial point of contact for all of those inquiring about Children's Services at the BGC Toronto Kiwanis

Monitor phone calls and emails and respond to all inquiries appropriately and within a reasonable amount of time

Ensure that all systems and administrative workflows are carried out to achieve the operational goals of the Children's Services department

Schedule tours and coordinate intakes, referrals, screening and member billing.

Participate in fundraising activities on behalf of individual programs and the Agency, including composing letters and making presentations

Participating in public relations initiatives to maintain and improve upon the image of the Agency

Other duties as assigned

REQUIREMENTS

College diploma in Social Services, Child & Youth Work, Recreation or a related field required

University degree in Social Services or a related field preferred

CPR, First Aid and High Five Principles of Healthy Child Development certification

A minimum of 2 years' experience leading social recreational programs for children and/or youth with experience working with racialized and marginalized young people

Able to work with children and youth ages 6 to 15

Solid understanding of behaviour management techniques and child development.

Basic knowledge of all relevant legislation.

Proven ability to plan, organize and implement age appropriate activities and programs.

Good knowledge of Toronto and surrounding communities.

Strong morals and ethics, along with a commitment to confidentiality / privacy.

Able to work independently and respond to / make decisions in pressing / emergency situations.

Excellent verbal, written and interpersonal communication skills.

Valid Ontario Driver's License is an asset.

WORK CONDITIONS

Interact with young people aged 6 to 24, volunteers, coworkers and community.

Exposure to possible diseases and infection.

Additional hours may be required.

Travel to downtown Toronto required.

Manual dexterity is required to use desktop computers and peripherals.

Lifting or moving up to 50lbs may be required.

Ability to attend and conduct presentations, as required.

Location:

BGC Toronto Kiwanis Club - 101 Spruce Street

Terms of Employment:

Contract starting in August 2025.

$45,000 plus paid benefits, two weeks of paid vacation, ten sick/personal days.

37.5 hours per week with limited weekend and evening shifts to support program events.

Given that we are a front-line service organization, we require all staff to work in person Monday - Friday.

Interviews: Successful applicants will be contacted to attend an interview, in-person.

How to apply: Please send your resumes and cover letter in one email

All applicants are thanked in advance for their interest, however, only those selected for an interview will be contacted.

Equity, Diversity & Inclusion:

BGC Toronto Kiwanis is an equal opportunity employer dedicated to creating a workplace culture of inclusiveness that reflects the diverse communities that we serve.

Job Types: Full-time, Permanent

Pay: From $45,000.00 per year

Benefits:

Casual dress Dental care Extended health care Life insurance On-site gym Paid time off RRSP match
Work Location: In person

Application deadline: 2025-07-23